eCommerce has grown tremendously in the last few years, with retailers offering online shopping tripling in 1998 alone. the internet has offered merchants a method of reaching new markets and new customers, and customers have found eCommerce an effective way of researching and purchasing goods without the hassles of crowds, parking and checkout lines. the main theme i have discovered in doing this research is that things are constantly changing and will continue to do so into the foreseeable future. change has become the one constant rule in eCommerce and probably will be for some time to come.


presented by lisa potter
for inls 310-76, seminar in internet policies and future initiatives
on thursday, march 2, 2000

these pages were created by lisa potter in the school of information and library science at the
university of north carolina at chapel hill
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