Pointers
1997 Report is available at: http://ils.unc.edu/~march/blsreport/mainbls.html
1998 Report on interface and logs: http://ils.unc.edu/~march/blsreport98/final_report.html
1998 Report on intermediaries and organizational tools: http://istweb.syr.edu/~hert/BLSphase2.html
These slides are available at http://ils.unc/edu/~march/dol/index.htm