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Human Information Interactions Tuesdays and Thursdays 8:00 - 9:15am |
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Case, D. O. (2002). Looking for information: A survey of research on information seeking, needs, and behavior. San Diego: Academic Press.
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Pettigrew, K. E. & McKechnie, L. E. F. (2001). The use of theory in information science research. Journal of the American Society for Information Science and Technology, 52(1), 62-73.
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Dillon, Andrew and Michael G. Morris. (1996). User Acceptance of Information
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Kim, Choong Han and Robert David Little. (1987). Public Library Users and Uses:
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Ellis, D. (1989). A behavioral approach to
information retrieval system design. Journal of Documentation, 45(3), 171-212.
Foster, A. (2004). A nonlinear model of
information-seeking behavior. Journal of the American Society for Information
Science and Technology, 55(3), 228-237.
Sutcliffe, A. G., Ennis, M., & Watkinson,
S. J. (2000). Empirical studies of end-user information searching. Journal of
the American Society for Information Science, 51(13), 1211-1231.
Wilson, T. D. (1999). Models in information
behaviour research. Journal of Documentation, 55(3), 249-270.
Janes, J. & Silverstein, J. (2003).
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Erdelez, S. (1996). Information encountering
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Gross, M. (2001). Imposed information seeking
in public libraries and school library media centers: A common behaviour?
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Meho, L. I. & Tibbo, H. R. (2003).
Modeling the information-seeking behavior of social scientists: Ellis's study
revisited. Journal of the American Society for Information Science and
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Wilson, P. (1995). Unused relevant information
in research and development. Journal of the American Society for Information
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Kuhlthau, C. C. & Tama, S. L. (2001).
Information search process of lawyers: A call for 'just for me' information
services. Journal of Documentation, 57(1), 25-43.
Wang, Peiling and Marilyn Domas White. (1999).
A Cognitive Model of Document Use during a Research Project. Study II. Decisions
at the
Bishop, A. P., Shoemaker, S., Tidline, T. J.,
& Salela, P. (1999, November). Information exchange networks in low-income
neighborhoods: Implications for community networking. Paper presented at the
1999 Annual Meeting of the American Society for Information Science,
Chatman, E. A. (1999). A theory of life in the
round. Journal of the American Society for Information Science, 50(3), 207-217.
Haythornthwaite, C. & Wellman, B. (1998).
Work, friendship, and media use for information exchange in a networked
organization. Journal of the American Society for Information Science, 49(12),
1101-1114.
McKenzie, P. J. (2003). Justifying cognitive
authority decisions: Discursive strategies of information seekers. Library
Quarterly, 73(3), 261-288.
Pettigrew, K. E. (2000). Lay information
provision in community settings: How community health nurses disseminate human
services information to the elderly. Library Quarterly, 70(1), 47-85.
Rosenbaum, H. (1996, October). Structure and
action: Towards a new concept of the information use environment. Paper
presented at the 1996 Annual Meeting of the American Society for Information
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Sonnenwald, D. H. (1995). Contested
collaboration: A descriptive model of intergroup communication and information
system design. Information Processing & Management, 31(6), 859-879.
Rosenbaum, H. (1993, October). Information use
environments and structuration: Towards an integration of Taylor and Giddens.
Paper presented at the 1993 Annual Meeting of the American Society for
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Lamb, R., King, J. L., & Kling, R. (2003).
Informational environments: Organizational contexts of online information use.
Journal of the American Society for Information Science and Technology, 54(2),
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Pettigrew, K. E. (1999). Waiting for
chiropody: Contextual results from an ethnographic study of the information
behaviour among attendees at community clinics. Information Processing &
Management, 35, 801-817.
McKenzie, P. J. (2003). A model of information
practices in accounts of everyday-life information seeking. Journal of
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Shenton, A. K. &
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Savolainen, Reijo. "Everyday Life Information Seeking: Approaching Information Seeking in the Context of "Way of Life." Library and Information Science Research 17, no. 3 (1995): 259-294.
Crane,
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Grosser, Kerry. "Human Networks in Organizational Information
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(1991): 349-402.
Kraut, Robert E., Carmen Egido, and Jolene Galegher. "Patterns of Contact
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Radford, M. L. (1996). Communication theory applied to the reference encounter:
an analysis of critical incidents. Library Quarterly, 66(2): 123-137.
Rice, Ronald E., and Patricia Tarin.
"Staying Informed: Scientific Communication and the Use of Information
Sources Within Disciplines." In American Society for Information Science,
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D'Alessandro, Donna et al. "Barriers to
Rural Physician Use of a Digital Health Sciences Library" Bulletin of the
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Harris, Roma, et al. " Searching for Help and Information: Abused Women
Speak Out." Library & Information Science Research 23 no. 2 (2001):
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Julien, Heidi. "Barriers to Adolescents' Information Seeking for Career
Decision Making." Journal of the American Society for Information Science
50, no. 1 (1999): 38-48.
Biggs, Mary. "Information Overload and
Information Seekers: What We Know about Them, What to Do about Them." The
Reference Librarian, nos. 25-26 (1989): 411-29.
Jörgensen, Corinne and Elizabeth D. Liddy. "Information Access or
Information Anxiety? --An Exploratory Evaluation of Book Index Features."
The Indexer 20, no. 2 (1996): 64-68.
Klapp, Orin E. "When Information Turns to Noise." In Overload and
Boredom: Essays on the Quality of Life in the Information Society.
Michel, Jean. "Linguistic and Political Barriers in the International
Transfer of Information in Science and Technology." Journal of Information
Science 5 (1982): 131-35.
Yitzhaki, Moshe. "The Language Barrier in the Humanities." In
Informetrics 87-88. L. Egghe and R Rousseau (eds.).
Bannon, Liam J. "Report on the Conference
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Society 1, no. 4 (1982): 375-378.
Clausen, Helge. "Information Quality as a Factor in Research Library
Internet Use." Online Information 95: 19th International Online Information
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Griffiths, Jose-Marie. "The Value of Information and Related Systems,
Products, and Services." Annual Review of Information Science and
Technology (ARIST) 17 (1982): 269-284.
Barry, C. L. (1994). User-Defined Relevance Criteria: An Exploratory Study.
Journal of the American Society for Information Science, 45(3), 149-59.
Janes, J. W. (1994). Other people's judgments: A comparison of users' and
others' judgments of document relevance, topicality, and utility. Journal of the
American Society for Information Science, 45(3), 160-71.
Park, T. K. (1993). The nature of relevance in information retrieval: An
empirical study. Library Quarterly, 63(3), 318-351.
Bates, M. J. (1996). Document familiarity, relevance, and
Nicholas, David, Peter Williams, Helen Martin, and Peter Cole. (2000). The
Internet: it's early days, but there are some surprises. Aslib Proceedings 49
(8): 214-216.
Nicholas, David, Peter Williams, Peter Cole, and Helen Martin. (2000). The
Impact of the Internet on Information Seeking in the Media. Aslib Proceedings 52
(3): 98-114.
Hayes, Robert M. and Timothy Erickson. (1982). Added Value as a Function of
Purchases of Information Services. The Information Society 1, no. 4 : 307-338.
Palmquist, Ruth Ann. (1992). The Impact of Information Technology on the
Individual. Annual Review of Information Science and Technology (ARIST) 27 :
3-42.
Lucas D. Introna and Helen Nissenbaum. (2000)."haping the Web: Why the
Politics of Search Engines Matters. The Information Society, 16(3):1-17, . (go
to "Publications" and scroll up to "Articles")
Smith, M. and Marx, L. (Eds., 1994). Does
Robert Taylor. Value Added Processes in Information Systems--Ablex, 1986.
Bystrom, K., & Jarvelin, K. (1995). Task complexity affects information
seeking and use. Information Processing & Management, 31(2), 191-213.
Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is
it? A study of attitudes about information sharing. Information Systems
Research, 5(4), 400-421.
Patrick, Diane J. "Assessing the Quality of Information Technology."
EDUCOM Review 28, no. 2 (March/April 1993): 7-8.
Branch, J. L. (2000). Investigating the
information-seeking processes of adolescents: The value of using think alouds
and think afters. Library and Information Science Research, 22(4), 371-392.
Carey, R. F., McKechnie, L. E. F., &
McKenzie, P. J. (2001). Gaining access to everyday life information seeking.
Library and Information Science Research, 23(4), 319-334.
Chase, L. & Alvarez, J. (2000). Internet
research: The role of the focus group. Library and Information Science Research,
22(4), 357-369.
Nardi, B. A. (1997). The use of ethnographic
methods in design and evaluation. In M. Helander & T. K. Landauer (Eds.),
Handbook of human-computer interaction (2nd ed., pp. 361-366).
Taylor, R. S. (1991). Information use
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Toms, E. G. & Duff, W. (2002). "I
spent 1-1/2 hours sifting through one large box..." :Diaries as information
behavior of the archives user: Lessons learned. Journal of the American Society
for Information Science and Technology, 53(14), 1232-1238.
Urquhart, C., Light, A., Thomas, R., Barker,
A., Yeoman, A., Cooper, J., Armstrong, C., Fenton, R., Lonsdale, R., &
Spink, S. (2003). Critical incident technique and explicitation interviewing in
studies of information behavior. Library and Information Science Research,
25(1), 63-88.
Young, V. (1993). Focus on focus groups.
College and Research Libraries News, 54(7), 391-394.
Blomberg, J., Giacomi, J., Mosher, A., &
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design. In D. Schuler & A. Namioka (Eds.), Participatory design: Principles
and practices (pp. 123-155).
Gorman, P., Lavelle, M., Delcambre, L., &
Maier, D. (2002). Following experts at work in their own information spaces:
Using observational methods to develop tools for the digital library. Journal
of the American Society for Information Science and Technology, 53(14),
1245-1250.
Given, L. M. & Leckie, G. J. (2003).
"Sweeping" the library: Mapping the social activity space of the
public library. Library and Information Science Research, 25(4), 365-385.
Ellis, David. "Modeling the
Information-Seeking Patterns of Academic Researchers: A Grounded Theory
Approach." Library Quarterly 63, no. 4 (1993): 469-486.
Elgesem, Dag. "What Is Special about the
Ethical Issues in Online Research." Ethics and Information Technology 4,
no. 3 (2002): 195-203.
Brittain, J. M. (1982). Pitfalls of User
Research, and Some Neglected Areas. Social Science Information Studies 2:
139-148.
Applegate, Rachel. (1993). Models of User
Satisfaction: Understanding False Positives." RQ 32, no. 4: 525-539.
Brenner, M. (1981). Problems in Collecting Social Data: A Review for the
Information Researcher. Social Science Information Studies 1: 139-151.
Glazier, Jack D. (1992). Qualitative and Nonqualitative Research Methodologies:
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Qualitative Methods to Library and Information Science Research. Library &
Information Science Research 7, no. 3: 247-260.
Kamel, Nabil, Murali Mohan Narasipuram, and Kranti Toraskar. (1997). An Approach
to Value-Based Modeling of Information Flows. The Information Society 13:
93-105.
Kunz, Werner. (1977). Methods of Analysis and Evaluation of Information Needs.
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Methods and the New Media.
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Nahl, Diane. (1998). Learning the Internet and the Structure of Information
Behavior. JASIS 49, no. 11:1017-1023.
Agre, P. E. (2001, December 27). Institutional
analysis for design, [draft - do not cite]. Department of Information Studies,
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Marcia J. Bates article "Indexing and
access for digital libraries and the Internet: Human, database, and domain
factors." JASIS 49(13):1185-1205, 1998.
Belkin, Nicholas J., Shan-Ju Chang, and Trudy
Downs. "Taking Account of User Tasks, Goals and Behavior for the Design of
Online Public Access Catalogs." In American Society for Information
Science, Proceedings of the 53th Annual Meeting; 27.
Dillon, Andrew and Michael G. Morris, "User Acceptance of Information
technology: Theories and Models," Annual Review of Information Science and
Technology, 31 (1996): 3-32. (An excellent review of the research and models of
user reactions to technology.)
Ellis, D. (1989). A behavioral approach to
information retrieval system design. Journal
of Documentation, 45, 171-212.
Kling, R. & Star, L. (1998). Human
centered systems in the perspective of organizational and social informatics.
Computers and Society 28(1). [http://www.slis.indiana.edu/kling/pubs/kling9801.pdf]
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trouble with computers: Usefulness, usability and productivity.
Mehra, B., Bishop, A. P., Bazzell,
Norman, D. A. (1990). Chapter 5 in The design
of everyday things.
Pejtersen, Annelise Mark. The Bookhouse:
Modeling User's Needs and Search Strategies a Basis for System Design.
Preece, J. (2001). Sociability and usability
in online communities: determining and measuring success. Behaviour &
Information Technology, 20(5), 347-356.
Suchman, L. (2002). Practice-based design of
information systems: Notes from the hyperdeveloped world. The Information
Society, 18(2), 139-144.
Shackel, B. (1991). Usability - context,
framework, definition, design and evaluation. In B. Shackel & S. J.
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Shneiderman, B. & Hochheiser, H. (2001).
Universal usability as a stimulus to advanced interface design. Behaviour &
Information Technology, 20(5), 367-376.
Shneiderman, Ben. Designing the User
Interface: Strategies for Effective Human-Computer Interaction, Third Edition.
Addison-Wesley Publishing Company, 1997.
Van House, N. A.,
Rouse, William B. and Sandra H. Rouse.
"Human Information Seeking and Design of Information Systems."
Information Processing & Management 20 (1984): 129-138.
Nielsen, Jakob. Usability Engineering. Academic Press, 1994.
"User Involvement in the Design Process: Why, When & How?" In
INTERCHI '93 Conference Proceedings. Bridges Between Worlds. S. Ashlund.
NY: ACM, 1993, pp. 251-254.
Duncan, Denise, Curtis Generous, and Judy F. Hunter. "Support of Research
and Development Activities via the Internet: NASA's Access Mechanism."
Internet Research 3, no. 3 (Fall 1993): 37-46.
Rice, Ronald E. "Issues and Concepts in Research on Computer-Mediated
Communication Systems." Communication Yearbook 12 (1989): 436-476.
Anderson, Laurie, Louveller Luster, and
Katzer, J., & Fletcher, P. T. (1992). The information environment of
managers. In M. E. Williams (Ed.), Annual Review of Information Science and
Technology, Vol. 27 (pp. 227-263).
Kraut, R., Scherlis, W., Mukhopadhyay, T., Manning, J., & Kiesler, S.
(1996). The HomeNet field trial of residential internet services. Communications
of the ACM, 39(12), 55-63.
Newby, G. B., & Bishop, A. P. (1996). Community system users and uses. In S.
Hardin (Ed.), ASIS '96: Proceedings of the 59th ASIS Annual Meeting, Vol. 33
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Howard Becker. Art Worlds.
Carroll, J. M., & Rosson, M. B. (1996). Developing the
Babcock, Thomas, Michael Bush, and Zhiyong Lan. (1995). Executive Use of
Information Technology in the Public Sector: An Empirical Examination. Journal
of Government Information 22: 119-30.
Bawden, David and Kay Robinson. (1997). Information Behaviour in Nursing
Specialties: A Case Study of Midwifery." Journal of Information Science 23,
no.6: 407-421.
Choo, C. W., & Auster, Ethel. (1993). Environmental scanning: Acquisition
and use of information by managers. In M. E. Williams (Ed.), Annual Review of
Information Science and Technology, Vol. 28 (pp. 279-314).
Chatman, Elfreda A. (1985). Information, Mass Media Use and the Working Poor.
Library and Information Science Research 7: 97-113.
Chatman, Elfreda A. and Victoria E. M. Pendleton. (1995). Knowledge Gap,
Information-Seeking and the Poor. Reference Librarian, nos. 49-50: 135-145.
Cobbledick, Susie. (1996). The Information-Seeking Behavior of Artists:
Exploratory Interviews." Library Quarterly 66, no. 4: 343-372.
Fasick, Adele M. (1992). What Research Tells Us About Children's Use of
Information Media. Canadian Library Journal 49: 51-4.
Futas, Elizabeth and David L. Vidor. (1986). How Business Professionals Use
Libraries. Library Journal 111 (November 1): 35-39.
Garland, Kathleen. (1989). Children's Materials in the Public Library and the
Hirsh, Sandra G. (1999). Children's Relevance
Criteria and Information Seeking on Electronic Resources. Journal of the
American Society for Information Science 50, no. 14: 1265-1283.
Fidel, Raya, et al. (1999). A Visit to the Information Mall: Web Searching
Behavior of High School Students. Journal of the American Society for
Information Science 50, no. 1: 24-37.
McKechnie, Lynne. (2000). Ethnographic
Observation of Preschool Children. Library and Information Science Research 22,
no. 1: 61-76.
Borgman, Christine L., Sandra G. Hirsh,
Virginia A. Walter, and Andrea L. Gallagher. "Children's Searching Behavior
on Browsing and Keyword Online Catalogs: The Science Library Catalog
Project." Journal of the American Society for Information Science 46, no. 9
(1995): 663-684.
Moore, Penelope A. and Alison St. George.
"Children as Information Seekers: The Cognitive Demands of Books and
Library Systems." School Library Media Quarterly 19 (1991): 161-168.
Gollop, Claudia J. "Health
Information-Seeking Behavior and Older African American Women." Bulletin of
the Medical Library Association 85, no. 2 (1997): 141-146.
Liu, Mengxiong and Bernice Redfern. "Information-Seeking Behavior of
Multicultural Students: A Case Study at
McGregor, Joy H. "Information Seeking and Use: Students' Thinking and Their
Mental Models." Journal of Youth Services in Libraries 8 (1994): 69-76.
Blomberg, Jeanette, Lucy Suchman, and Randy
Trigg. (1997). Reflections on a Work-Oriented Design Project. In Social Science,
Technical Systems, and Cooperative Work: Beyond the Great Divide. Geoffrey
Bowker, Susan Leigh Star, William Turner, and Les Gasser (eds.).
Kuhlthau, Carol Collier. (1999). The Role of Experience in the Information
Search Process of an Early Career Information Worker: Perceptions of
Uncertainty, Complexity, Construction, and Sources. Journal of the American
Society for Information Science 50, no. 5: 399-412.
Nardi, Bonnie A., Steve Whittaker, and Heinrich Schwarz. (2000). It's Not What
You Know, It's Who You Know: Work in the Information Age. First Monday, no. 5.
Chun Wei Choo, Brian Detlor, Don Turnbull. (1998). A Behavioral Model of
Information Seeking on the Web -- Preliminary Results of a Study of How Managers
and IT Specialists Use the Web. In Proceedings of the 61st Annual Meeting of the
American Society for Information Science held in
Gorman, Paul N. (1995). Information Needs of
Physicians." Journal of the American Society for Information Science 46,
no. 10: 729-736.
Hill, Linda, and Helen Pain. (1988). Young People and Public Libraries: Use,
Attitudes and
King, Geraldine. (1995). Women Library Users and Library Users of Traditional
Women's Subjects." Reference Librarian, no. 49-50: 179-93.
Marchant, Maurice P. (1994). Why Adults Use the Public Library: A Research
Perspective.
Neuman, Delia. (1995). High School Students' Use of Databases: Results of a
National
Oberg, Dianne. (1993). Use of Libraries in Teaching by Novice and Experienced
Teachers. School Libraries in
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Whitt, Alisa J. (1993). The Information Needs of Lesbians. Library and
Information Science Research 15: 275-288.
Brashers, D. E., Neidig, J. L., Haas, S. M.,
Dobbs, L. K., Cardillo, L. W., & Russell, J. A. Communication in the
management of uncertainty: The case of persons living with HIV or AIDS.
Communication Monographs 67 (2000): 63-84.
Huber, Jeffrey T. and J. Michael Cruz.
"Information Needs and Information-Seeking Behavior of HIV Positive Men and
Women." Medical Reference Services Quarterly 19, no. 3 (2000): 39-48.
Allen, Bryce L., and Brett Sutton. (1993).
Exploring the Intellectual Organization of an Interdisciplinary Research
Institute. College & Research Libraries 54: 499-515.
Lundeen, Gerald W., Carol Tenopir, and Paul Wermager. (1993). Information Needs
of Rural Health Care Workers. In American Society for Information Science,
Proceedings of the 56th Annual Meeting; 28.
Nicholas, David and Helen Martin. (1997). Assessing Information Needs: A Case
Study of Journalists. Aslib Proceedings 49, no. 2: 43-52.
Attfield, Simon & John Dowell.
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Prabha, Chandra G., John Bunge, and Duane
Rice. ((1988)). Aspects of Nonfiction Book Use: A Study of Public Library
Patrons." Library & Information Science Research 10: 177-93.
Wilson Thomas D. (1994). A Local Study of Journal Use. Journal of Information
Science 20, no. 6: 444-450.
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