Information Users

Human Information Interactions

Fall 2004

Tuesdays and Thursdays 8:00 - 9:15am
208 Manning Hall

Information Users

Supplementary Readings

Overview
Defining information and communication
Understanding users
Cognitive and affective models
Social and institutional models
Information Channels and barriers
Information Quality, Value and Impacts
Researching human information behavior
User-centered design
Information Use by Various Populations
Information Use by Scholars and Scientists


Overview

Case, D. O. (2002). Looking for information: A survey of research on information seeking, needs, and behavior. San Diego: Academic Press.

Julien, H. & Duggan, L. J. (2000). A longitudinal analysis of the information needs and uses literature. Library and Information Science Research, 22(3), 291-309.

Pettigrew, K. E. & McKechnie, L. E. F. (2001). The use of theory in information science research. Journal of the American Society for Information Science and Technology, 52(1), 62-73.

Pettigrew, K. E., Fidel, R., & Bruce, H. (2001). Conceptual frameworks in information behavior. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 35, pp. 43-78). Medford, NJ : American Society for Information Science and Technology.

Wilson, T. (2000). Human information behavior. Informing Science, 3(2), 49-55. [http://inform.nu/Articles/Vol3/v3n2p49-56.pdf]

Solomon, P. (2002). Discovering information in Context. ARIST, 36, 229-264.

Allen, Robert B. (1990). User Models: Theory, Method, and Practice. International Journal of Man-Machine Studies 32: 511-543.

Brown, Mary E. (1991). A General Model of Information-Seeking Behavior." In American Society for Information Science, Proceedings of the 54th Annual Meeting; 28. Washington,  D.C. : ASIS, pp. 9-14.

Dillon, Andrew and Michael G. Morris. (1996). User Acceptance of Information Technology: Theories and Models. Annual Review of Information Science and Technology (ARIST) 31: 3-32.

Grover, Robert J. (1993). A Proposed Model for Diagnosing Information Needs." School Library Media Quarterly 21: 95-100.

Krikelas, James. (1983). Information-Seeking Behavior: Patterns and Concepts. Drexel Library Quarterly 19, no. 2: 5-20.

Morris, Ruth C.T. (1994). Toward a User-Centered Information Service. Journal of the American Society for Information Science 45, no. 1: 20-30.

Roberts, N. (1982). A Search for Information Man. Social Science Information Studies 2: 93-104.

Wersig, Gernot and Gunther Windel. (1985). Information Science Needs: A Theory of 'Information Actions.' Social Science Information Studies 5: 11 -23.

top


Defining information and communication

Losee, R.M. (1999).  Communication Defined as Complementary Informative Processes.  Journal of Information, Communication, and Library Science, 5 (3): 1-15. (http://ils.unc.edu/~losee/ci/comminfo.html)

Pool, I.D.S. (1973). Communication Systems. In Handbook of Communication. Chicago : Rand McNally, pages 503-526.

Neuliep, J.W. (1996). The study of human communication. In Neuliep, J.W., Human Communication Theory: Applications & Case Studies. Allyn & Bacon, 1-22..

Capurro, R., & Hjørland , B. (2003). The concept of information. ARIST, 37, 343-411.

Buckland, Michael. Information as thing. JASIS 42:5 (June 1991): 351-360.

Buckland, Michael. What is a document? JASIS 48, no. 9 (Sept 1997): 804-809.

Cole, Charles. (1994). Operationalizing the notion of information as a subjective construct. JASIS 45, no. 7: 465-476.

Cole, Charles. Information as process: the difference between corroborating evidence and `information' in humanistic research domains. Information Processing and Management. 33 (1) Jan 1997, p.55-67.  

top


Understanding users 

Dervin, B. (1989). Users as research inventions: How research categories perpetuate inequities. Journal of Communication, 39(3), 216-232.  

Tuominen, K. (1997). User-centered discourse: An analysis of the subject positions of the user and the librarian. Library Quarterly, 67(4), 350-371.

Lamb, R. & Kling, R. (2002). From users to social actors: Reconceptualizing socially rich interaction through information and communication technology (Working Paper 02-11). Center for Social Informatics. [http://www.slis.indiana.edu/CSI/WP/WP02-11B.html]

Julien, H. (1999). Where to from here? Results of an empirical study and user-centred implications for system design. In T. D. Wilson & D. K. Allen (Eds.), Exploring the contexts of information behaviour: Proceedings of the Second International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August, 1998, Sheffield , UK (pp. 586-596). London : Taylor Graham.

Eason, K. (2001). Changing perspectives on the organizational consequences of information technology. Behaviour & Information Technology, 20(5), 323-328.

Brown, M. E. (1991). Library Attractibility Based on Social Styles of Users.  In American Society for Information Science, Proceedings of the 54th Annual Meeting; 28. Washington , D.C. : ASIS, 1991, pp. 295-301.

Faibisoff, Sylvia G. and Donald P. Ely. "Information and Information Needs." Information Reports and Bibliographies   5, no. 5 (1976): 2-16.

Kim, Choong Han and Robert David Little. (1987). Public Library Users and Uses: A Market Research Handbook. Metuchen , NJ : Scarecrow Press.

top


Cognitive and affective models

Ellis, D. (1989). A behavioral approach to information retrieval system design. Journal of Documentation, 45(3), 171-212.

Foster, A. (2004). A nonlinear model of information-seeking behavior. Journal of the American Society for Information Science and Technology, 55(3), 228-237.

Sutcliffe, A. G., Ennis, M., & Watkinson, S. J. (2000). Empirical studies of end-user information searching. Journal of the American Society for Information Science, 51(13), 1211-1231.

Wilson, T. D. (1999). Models in information behaviour research. Journal of Documentation, 55(3), 249-270.

Janes, J. & Silverstein, J. (2003). Question negotiation and the technological environment. D-Lib Magazine, 9(2). [http://www.dlib.org/dlib/february03/janes/02janes]

Bates, M. J. (1989). The design of browsing and berrypicking techniques for the online search interface. Online Review, 13(5), 407-425.

Erdelez, S. (1996). Information encountering on the Internet. Proceedings of the 17th National Online Meeting.

Gross, M. (2001). Imposed information seeking in public libraries and school library media centers: A common behaviour? Information Research, 6(2). [http://InformationR.net/ir/6-2/paper100.html]

Meho, L. I. & Tibbo, H. R. (2003). Modeling the information-seeking behavior of social scientists: Ellis's study revisited. Journal of the American Society for Information Science and Technology, 54(6), 570-587.

Wilson, P. (1995). Unused relevant information in research and development. Journal of the American Society for Information Science, 46(1), 45-51.

Kuhlthau, C. C. & Tama, S. L. (2001). Information search process of lawyers: A call for 'just for me' information services. Journal of Documentation, 57(1), 25-43.  

Wang, Peiling and Marilyn Domas White. (1999). A Cognitive Model of Document Use during a Research Project. Study II. Decisions at the Reading and Citing Stages. Journal of the American Society for Information Science 50, no. 2: 98-114.

top


Social and institutional models

Bishop, A. P., Shoemaker, S., Tidline, T. J., & Salela, P. (1999, November). Information exchange networks in low-income neighborhoods: Implications for community networking. Paper presented at the 1999 Annual Meeting of the American Society for Information Science, Washington , DC . 

Chatman, E. A. (1999). A theory of life in the round. Journal of the American Society for Information Science, 50(3), 207-217. 

Haythornthwaite, C. & Wellman, B. (1998). Work, friendship, and media use for information exchange in a networked organization. Journal of the American Society for Information Science, 49(12), 1101-1114. 

McKenzie, P. J. (2003). Justifying cognitive authority decisions: Discursive strategies of information seekers. Library Quarterly, 73(3), 261-288. 

Pettigrew, K. E. (2000). Lay information provision in community settings: How community health nurses disseminate human services information to the elderly. Library Quarterly, 70(1), 47-85. 

Rosenbaum, H. (1996, October). Structure and action: Towards a new concept of the information use environment. Paper presented at the 1996 Annual Meeting of the American Society for Information Science, Baltimore , MD. [http://ezinfo.ucs.indiana.edu/~hrosenba/Papers/ASIS962.html]

Sonnenwald, D. H. (1995). Contested collaboration: A descriptive model of intergroup communication and information system design. Information Processing & Management, 31(6), 859-879.  

Rosenbaum, H. (1993, October). Information use environments and structuration: Towards an integration of Taylor and Giddens. Paper presented at the 1993 Annual Meeting of the American Society for Information Science, Columbus , Ohio . 

Lamb, R., King, J. L., & Kling, R. (2003). Informational environments: Organizational contexts of online information use. Journal of the American Society for Information Science and Technology, 54(2), 97-114.

Choo, C. W. (2001). Environmental scanning as information seeking and organizational learning. Information Research, 7(1), [http://InformationR.net/ir/7-1/paper112.html]

Sonnenwald, D. H. (1998). Evolving perspectives of human information behaviour: Contexts, situations, social networks and information horizons. In T. D. Wilson & D. K. Allen (Eds.), Exploring the contexts of information behaviour: Proceedings of the Second International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August, 1998, Sheffield , UK (pp. 176-190). London : Taylor Graham. 

Pettigrew, K. E. (1999). Waiting for chiropody: Contextual results from an ethnographic study of the information behaviour among attendees at community clinics. Information Processing & Management, 35, 801-817. 

McKenzie, P. J. (2003). A model of information practices in accounts of everyday-life information seeking. Journal of Documentation, 59(1), 19-40.

Shenton, A. K. & Dixon , P. (2003). Youngsters’ use of other people as an information-seeking method. Journal of Librarianship and Information Science, 35(4), 219-233.

Burnett, G. (2000). Information exchange in virtual communities: A typology. Information Research, 5(4). [http://InformationR.net/ir/5-4/paper82.html]

Savolainen, Reijo. "Everyday Life Information Seeking: Approaching Information Seeking in the Context of "Way of Life." Library and Information Science Research 17, no. 3 (1995): 259-294.

top


Information Channels and barriers

Crane, Diane. Invisible Colleges. Chicago , IL : University of Chicago Press, 1972.

Grosser, Kerry. "Human Networks in Organizational Information Processing." Annual Review of Information Science and Technology (ARIST) 26 (1991): 349-402.

Kraut, Robert E., Carmen Egido, and Jolene Galegher. "Patterns of Contact and Communication in Scientific Research Collaboration." In Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, edited by J. Galegher, R. E. Kraut, and C. Egido. Hillsdale , NJ : Lawrence Erlbaum, 1990, pp. 149-172.

Poland , Jean M. "Informal Communication among Scientists and Engineers." Science and Technology Libraries 11, no. 3 (1991): 61-73.

Radford, M. L. (1996). Communication theory applied to the reference encounter: an analysis of critical incidents. Library Quarterly, 66(2): 123-137.

Rice, Ronald E., and Patricia Tarin. "Staying Informed: Scientific Communication and the Use of Information Sources Within Disciplines." In American Society for Information Science, Proceedings of the 56th Annual Meeting. S. Bonzi (ed.). Medford , NJ : Learned Information, 1993, pp. 160-164. 

D'Alessandro, Donna et al. "Barriers to Rural Physician Use of a Digital Health Sciences Library" Bulletin of the Medical Library Association 84, no. 4 (1998): 583-593.

Harris, Roma, et al. " Searching for Help and Information: Abused Women Speak Out." Library & Information Science Research 23 no. 2 (2001): 123-41. 

Julien, Heidi. "Barriers to Adolescents' Information Seeking for Career Decision Making." Journal of the American Society for Information Science 50, no. 1 (1999): 38-48.

Biggs, Mary. "Information Overload and Information Seekers: What We Know about Them, What to Do about Them." The Reference Librarian, nos. 25-26 (1989): 411-29.

Iselin , Errol. "The Impact of Information Diversity on Information Overload: Effects in Unstructured Managerial Decision Making." Journal of Information Science 15, no. 3 (1989): 163-73.

Jörgensen, Corinne and Elizabeth D. Liddy. "Information Access or Information Anxiety? --An Exploratory Evaluation of Book Index Features." The Indexer 20, no. 2 (1996): 64-68.

Klapp, Orin E. "When Information Turns to Noise." In Overload and Boredom: Essays on the Quality of Life in the Information Society. New York : Greenwood Press, 1986.

Michel, Jean. "Linguistic and Political Barriers in the International Transfer of Information in Science and Technology." Journal of Information Science 5 (1982): 131-35.

Yitzhaki, Moshe. "The Language Barrier in the Humanities." In Informetrics 87-88. L. Egghe and R Rousseau (eds.).  Amsterdam : Elsevier, 1988, pp. 301-313. 

top


Information Quality, Value and Impacts

Bannon, Liam J. "Report on the Conference 'Information Technology: Impact on the Way of Life.'" The Information Society 1, no. 4 (1982): 375-378.

Clausen, Helge. "Information Quality as a Factor in Research Library Internet Use." Online Information 95: 19th International Online Information Meeting Proceedings London 5-7. December (1995): 61-69.

Griffiths, Jose-Marie. "The Value of Information and Related Systems, Products, and Services." Annual Review of Information Science and Technology (ARIST) 17 (1982): 269-284.

Barry, C. L. (1994). User-Defined Relevance Criteria: An Exploratory Study. Journal of the American Society for Information Science, 45(3), 149-59.

Janes, J. W. (1994). Other people's judgments: A comparison of users' and others' judgments of document relevance, topicality, and utility. Journal of the American Society for Information Science, 45(3), 160-71.

Park, T. K. (1993). The nature of relevance in information retrieval: An empirical study. Library Quarterly, 63(3), 318-351.

Bates, M. J. (1996). Document familiarity, relevance, and Bradford 's law: The Getty Online Search Project report no. 5. Information Processing & Management, 32(6), 697-707.

Nicholas, David, Peter Williams, Helen Martin, and Peter Cole. (2000). The Internet: it's early days, but there are some surprises. Aslib Proceedings 49 (8): 214-216.

Nicholas, David, Peter Williams, Peter Cole, and Helen Martin. (2000). The Impact of the Internet on Information Seeking in the Media. Aslib Proceedings 52 (3): 98-114.

Hayes, Robert M. and Timothy Erickson. (1982). Added Value as a Function of Purchases of Information Services. The Information Society 1, no. 4 : 307-338.

Palmquist, Ruth Ann. (1992). The Impact of Information Technology on the Individual. Annual Review of Information Science and Technology (ARIST) 27 : 3-42.

Lucas D. Introna and Helen Nissenbaum. (2000)."haping the Web: Why the Politics of Search Engines Matters. The Information Society, 16(3):1-17, . (go to "Publications" and scroll up to "Articles")

Smith, M. and Marx, L. (Eds., 1994). Does Technology Drive History? The Dilemma of Technological Determinism. Cambridge : MIT Press.

Robert Taylor. Value Added Processes in Information Systems--Ablex, 1986.

Bystrom, K., & Jarvelin, K. (1995). Task complexity affects information seeking and use. Information Processing & Management, 31(2), 191-213.

Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5(4), 400-421.

Patrick, Diane J. "Assessing the Quality of Information Technology." EDUCOM Review 28, no. 2 (March/April 1993): 7-8.

top


Researching human information behavior

Branch, J. L. (2000). Investigating the information-seeking processes of adolescents: The value of using think alouds and think afters. Library and Information Science Research, 22(4), 371-392.

Carey, R. F., McKechnie, L. E. F., & McKenzie, P. J. (2001). Gaining access to everyday life information seeking. Library and Information Science Research, 23(4), 319-334. 

Chase, L. & Alvarez, J. (2000). Internet research: The role of the focus group. Library and Information Science Research, 22(4), 357-369.

Nardi, B. A. (1997). The use of ethnographic methods in design and evaluation. In M. Helander & T. K. Landauer (Eds.), Handbook of human-computer interaction (2nd ed., pp. 361-366). Amsterdam : North Holland .

Taylor, R. S. (1991). Information use environments. In B. Dervin & M. Voigt (Eds.), Progress in Communication Science (Vol. 10, pp. 217-255). Norwood , NJ : Ablex.

Toms, E. G. & Duff, W. (2002). "I spent 1-1/2 hours sifting through one large box..." :Diaries as information behavior of the archives user: Lessons learned. Journal of the American Society for Information Science and Technology, 53(14), 1232-1238.

Urquhart, C., Light, A., Thomas, R., Barker, A., Yeoman, A., Cooper, J., Armstrong, C., Fenton, R., Lonsdale, R., & Spink, S. (2003). Critical incident technique and explicitation interviewing in studies of information behavior. Library and Information Science Research, 25(1), 63-88.

Wilson , T. D., Streatfield, D., Mullings, C., Lewndes-Smith, V., & Pendleton, B. (1978). The structured observation method.

Young, V. (1993). Focus on focus groups. College and Research Libraries News, 54(7), 391-394.

Blomberg, J., Giacomi, J., Mosher, A., & Swenton-Wall, P. (1993). Ethnographic field methods and their relation to design. In D. Schuler & A. Namioka (Eds.), Participatory design: Principles and practices (pp. 123-155). Hillsdale , NJ : Lawrence Erlbaum Associates.

Gorman, P., Lavelle, M., Delcambre, L., & Maier, D. (2002). Following experts at work in their own information spaces: Using observational methods to develop tools for the digital library. Journal of the American Society for Information Science and Technology, 53(14), 1245-1250.

Given, L. M. & Leckie, G. J. (2003). "Sweeping" the library: Mapping the social activity space of the public library. Library and Information Science Research, 25(4), 365-385.

Ellis, David. "Modeling the Information-Seeking Patterns of Academic Researchers: A Grounded Theory Approach." Library Quarterly 63, no. 4 (1993): 469-486.

Elgesem, Dag. "What Is Special about the Ethical Issues in Online Research." Ethics and Information Technology 4, no. 3 (2002): 195-203.

Brittain, J. M. (1982). Pitfalls of User Research, and Some Neglected Areas. Social Science Information Studies 2: 139-148.

Applegate, Rachel. (1993). Models of User Satisfaction: Understanding False Positives." RQ 32, no. 4: 525-539.

Brenner, M. (1981). Problems in Collecting Social Data: A Review for the Information Researcher. Social Science Information Studies 1: 139-151.

Glazier, Jack D. (1992). Qualitative and Nonqualitative Research Methodologies: Thesis, Antithesis, or Synthesis?" In Qualitative Research in Information Management.; J. D. Glazier and R. R. Powell (eds.). Englewood , CO : Libraries Unlimited, pp. 201-214.

Grover, Robert J. and Jack D. Glazier. (1985). Implications for Application of Qualitative Methods to Library and Information Science Research. Library & Information Science Research 7, no. 3: 247-260.

Kamel, Nabil, Murali Mohan Narasipuram, and Kranti Toraskar. (1997). An Approach to Value-Based Modeling of Information Flows. The Information Society 13: 93-105.

Kunz, Werner. (1977). Methods of Analysis and Evaluation of Information Needs. Munich , Germany : Verlag.

Williams, Frederick, Ronald E. Rice, and Everett M. Rogers. (1988). Research Methods and the New Media. New York : The Free Press.

Mick, Colin K., Georg N. Lindsey, and Daniel Callahan. (1980). Toward Usable User Studies." JASIS 31, no. 5:347-56.

Chang, Shan-Ju and Ronald E. Rice. ((1993)). Browsing: A Multidimensional Framework. Annual Review of Information Science and Technology (ARIST) 28: 231-276.

Nahl, Diane. (1998). Learning the Internet and the Structure of Information Behavior. JASIS 49, no. 11:1017-1023.

top


User-centered design

Agre, P. E. (2001, December 27). Institutional analysis for design, [draft - do not cite]. Department of Information Studies, UCLA. [http://commons.somewhere.com/rre/2001/RRE.Institutional.Analys.html]

Marcia J. Bates article "Indexing and access for digital libraries and the Internet: Human, database, and domain factors." JASIS 49(13):1185-1205, 1998.

Belkin, Nicholas J., Shan-Ju Chang, and Trudy Downs. "Taking Account of User Tasks, Goals and Behavior for the Design of Online Public Access Catalogs." In American Society for Information Science, Proceedings of the 53th Annual Meeting; 27. Washington , D.C. : ASIS, 1990, pp. 69-79.

Dillon, Andrew and Michael G. Morris, "User Acceptance of Information technology: Theories and Models," Annual Review of Information Science and Technology, 31 (1996): 3-32. (An excellent review of the research and models of user reactions to technology.)

Ellis, D. (1989). A behavioral approach to information retrieval system design.  Journal of Documentation, 45, 171-212.

Kling, R. & Star, L. (1998). Human centered systems in the perspective of organizational and social informatics. Computers and Society 28(1). [http://www.slis.indiana.edu/kling/pubs/kling9801.pdf]

Landauer, T. K. (1995). Chapter 6 in The trouble with computers: Usefulness, usability and productivity. Cambridge , MA : MIT Press.  

Mehra, B., Bishop, A. P., Bazzell, I. , & Smith, C. (2002). Scenarios in the Afya project as a participatory action research (PAR) tool for studying information seeking and use across the "digital divide". Journal of the American Society for Information Science and Technology, 53(14), 1259-1266. 

Norman, D. A. (1990). Chapter 5 in The design of everyday things. New York : Currency Doubleday.  

Pejtersen, Annelise Mark. The Bookhouse: Modeling User's Needs and Search Strategies a Basis for System Design. Roskilde , Denmark : Riso National Laboratory, 1989.

Preece, J. (2001). Sociability and usability in online communities: determining and measuring success. Behaviour & Information Technology, 20(5), 347-356. 

Suchman, L. (2002). Practice-based design of information systems: Notes from the hyperdeveloped world. The Information Society, 18(2), 139-144. 

Shackel, B. (1991). Usability - context, framework, definition, design and evaluation. In B. Shackel & S. J. Richardson (Eds.), Human factors for informatics usability (pp. 21-37). Cambridge : Cambridge University Press.

Shneiderman, B. & Hochheiser, H. (2001). Universal usability as a stimulus to advanced interface design. Behaviour & Information Technology, 20(5), 367-376.

Shneiderman, Ben. Designing the User Interface: Strategies for Effective Human-Computer Interaction, Third Edition. Addison-Wesley Publishing Company, 1997.

Van House, N. A., Butler , M. H., Ogle, V., & Schiff, L. (1996). User-centered iterative design for digital libraries. D-Lib Magazine, 1996(February). [http://www.dlib.org/dlib/february96/02vanhouse.html]

Rouse, William B. and Sandra H. Rouse. "Human Information Seeking and Design of Information Systems." Information Processing & Management 20 (1984): 129-138.

Nielsen, Jakob. Usability Engineering. Academic Press, 1994.

"User Involvement in the Design Process: Why, When & How?" In INTERCHI '93 Conference Proceedings. Bridges Between Worlds.  S. Ashlund. NY: ACM, 1993, pp. 251-254.

Duncan, Denise, Curtis Generous, and Judy F. Hunter. "Support of Research and Development Activities via the Internet: NASA's Access Mechanism." Internet Research 3, no. 3 (Fall 1993): 37-46.

Rice, Ronald E. "Issues and Concepts in Research on Computer-Mediated Communication Systems." Communication Yearbook 12 (1989): 436-476.

top


Information Use by Various Populations

Anderson, Laurie, Louveller Luster, and Pearl Woolridge. (1992). Reading Needs of Older Adults: A Survey. Wilson Library Bulletin 67: 41-44.

Katzer, J., & Fletcher, P. T. (1992). The information environment of managers. In M. E. Williams (Ed.), Annual Review of Information Science and Technology, Vol. 27 (pp. 227-263). Medford , NJ : Learned Information, for ASIS.

Kraut, R., Scherlis, W., Mukhopadhyay, T., Manning, J., & Kiesler, S. (1996). The HomeNet field trial of residential internet services. Communications of the ACM, 39(12), 55-63.

Newby, G. B., & Bishop, A. P. (1996). Community system users and uses. In S. Hardin (Ed.), ASIS '96: Proceedings of the 59th ASIS Annual Meeting, Vol. 33 (pp. 118-26). Medford , NJ : Information Today, for ASIS.

Howard Becker. Art Worlds. Berkeley : University of California Press, 1982.

Carroll, J. M., & Rosson, M. B. (1996). Developing the Blacksburg Electronic Village. Communications of the ACM, 39(12), 69-74.

Babcock, Thomas, Michael Bush, and Zhiyong Lan. (1995). Executive Use of Information Technology in the Public Sector: An Empirical Examination. Journal of Government Information 22: 119-30.

Bawden, David and Kay Robinson. (1997). Information Behaviour in Nursing Specialties: A Case Study of Midwifery." Journal of Information Science 23, no.6: 407-421.

Choo, C. W., & Auster, Ethel. (1993). Environmental scanning: Acquisition and use of information by managers. In M. E. Williams (Ed.), Annual Review of Information Science and Technology, Vol. 28 (pp. 279-314). Medford , NJ : Learned Information, for ASIS.

Chatman, Elfreda A. (1985). Information, Mass Media Use and the Working Poor. Library and Information Science Research 7: 97-113.

Chatman, Elfreda A. and Victoria E. M. Pendleton. (1995). Knowledge Gap, Information-Seeking and the Poor. Reference Librarian, nos. 49-50: 135-145.

Cobbledick, Susie. (1996). The Information-Seeking Behavior of Artists: Exploratory Interviews." Library Quarterly 66, no. 4: 343-372.

Fasick, Adele M. (1992). What Research Tells Us About Children's Use of Information Media. Canadian Library Journal 49: 51-4.

Futas, Elizabeth and David L. Vidor. (1986). How Business Professionals Use Libraries. Library Journal 111 (November 1): 35-39.

Garland, Kathleen. (1989). Children's Materials in the Public Library and the School Library Media Center in the Same Community: A Comparative Study of Use." Library Quarterly 59 (October): 326-38.

Hirsh, Sandra G. (1999). Children's Relevance Criteria and Information Seeking on Electronic Resources. Journal of the American Society for Information Science 50, no. 14: 1265-1283.

Fidel, Raya, et al. (1999). A Visit to the Information Mall: Web Searching Behavior of High School Students. Journal of the American Society for Information Science 50, no. 1: 24-37.

McKechnie, Lynne. (2000). Ethnographic Observation of Preschool Children. Library and Information Science Research 22, no. 1: 61-76.

Walter , Virginia A. (1994). The Information Needs of Children. Advances in Librarianship 18: 111-129.

Borgman, Christine L., Sandra G. Hirsh, Virginia A. Walter, and Andrea L. Gallagher. "Children's Searching Behavior on Browsing and Keyword Online Catalogs: The Science Library Catalog Project." Journal of the American Society for Information Science 46, no. 9 (1995): 663-684.

Moore, Penelope A. and Alison St. George. "Children as Information Seekers: The Cognitive Demands of Books and Library Systems." School Library Media Quarterly 19 (1991): 161-168.

Gollop, Claudia J. "Health Information-Seeking Behavior and Older African American Women." Bulletin of the Medical Library Association 85, no. 2 (1997): 141-146.

Liu, Mengxiong and Bernice Redfern. "Information-Seeking Behavior of Multicultural Students: A Case Study at San Jose State University ." College and Research Libraries (July 1997): 348-354.

McGregor, Joy H. "Information Seeking and Use: Students' Thinking and Their Mental Models." Journal of Youth Services in Libraries 8 (1994): 69-76.

Blomberg, Jeanette, Lucy Suchman, and Randy Trigg. (1997). Reflections on a Work-Oriented Design Project. In Social Science, Technical Systems, and Cooperative Work: Beyond the Great Divide. Geoffrey Bowker, Susan Leigh Star, William Turner, and Les Gasser (eds.). Mahwah , NJ : Lawrence Erlbaum Associates, pp. 189-215.

Kuhlthau, Carol Collier. (1999). The Role of Experience in the Information Search Process of an Early Career Information Worker: Perceptions of Uncertainty, Complexity, Construction, and Sources. Journal of the American Society for Information Science 50, no. 5: 399-412. 

Nardi, Bonnie A., Steve Whittaker, and Heinrich Schwarz. (2000). It's Not What You Know, It's Who You Know: Work in the Information Age. First Monday, no. 5.

Chun Wei Choo, Brian Detlor, Don Turnbull. (1998). A Behavioral Model of Information Seeking on the Web -- Preliminary Results of a Study of How Managers and IT Specialists Use the Web. In Proceedings of the 61st Annual Meeting of the American Society for Information Science held in Pittsburgh , PA , October 25-29. Edited by Cecilia Preston, pp. 290-302. Medford , NJ : Information Today, Inc.

Gorman, Paul N. (1995). Information Needs of Physicians." Journal of the American Society for Information Science 46, no. 10: 729-736.

Hill, Linda, and Helen Pain. (1988). Young People and Public Libraries: Use, Attitudes and Reading Habits." International Review of Children's Literature and Librarianship 3, no. 1: 26-40.

King, Geraldine. (1995). Women Library Users and Library Users of Traditional Women's Subjects." Reference Librarian, no. 49-50: 179-93.

Marchant, Maurice P. (1994). Why Adults Use the Public Library: A Research Perspective. Englewood CO : Libraries Unlimited.

Neuman, Delia. (1995). High School Students' Use of Databases: Results of a National Delphi Study. Journal of the American Society for Information Science 46 (May): 284-98.

Oberg, Dianne. (1993). Use of Libraries in Teaching by Novice and Experienced Teachers. School Libraries in Canada 13 (Fall): 14-19.

Vavrek, Bernard. (1990). Assessing the Information Needs of Rural Americans. Clarion, PA: College of Library Science , Clarion University of Pennsylvania .

Whitt, Alisa J. (1993). The Information Needs of Lesbians. Library and Information Science Research 15: 275-288.

Brashers, D. E., Neidig, J. L., Haas, S. M., Dobbs, L. K., Cardillo, L. W., & Russell, J. A. Communication in the management of uncertainty: The case of persons living with HIV or AIDS. Communication Monographs 67 (2000): 63-84.

Huber, Jeffrey T. and J. Michael Cruz. "Information Needs and Information-Seeking Behavior of HIV Positive Men and Women." Medical Reference Services Quarterly 19, no. 3 (2000): 39-48.

Allen, Bryce L., and Brett Sutton. (1993). Exploring the Intellectual Organization of an Interdisciplinary Research Institute. College & Research Libraries 54: 499-515.

Lundeen, Gerald W., Carol Tenopir, and Paul Wermager. (1993). Information Needs of Rural Health Care Workers. In American Society for Information Science, Proceedings of the 56th Annual Meeting; 28. Washington , D.C. : ASIS, pp. 253-268.

Nicholas, David and Helen Martin. (1997). Assessing Information Needs: A Case Study of Journalists. Aslib Proceedings 49, no. 2: 43-52.

Attfield, Simon & John Dowell. "Information Seeking and Use by Newspaper Journalists." Journal of Documentation, 59, no. 2 (2003): 187-204.

Prabha, Chandra G., John Bunge, and Duane Rice. ((1988)). Aspects of Nonfiction Book Use: A Study of Public Library Patrons." Library & Information Science Research 10: 177-93.

Wilson Thomas D. (1994). A Local Study of Journal Use. Journal of Information Science 20, no. 6: 444-450.  

Drabenstott, K. M. (2003).  Do nondomain experts enlist the strategies of domain experts?  Journal of the American Society for Information Science & Technology, 54 (9): 836-854.

top


Information Use by Scholars and Scientists

Bates, Marcia J. (1994). The Design of Databases and Other Information Resources for Humanities Scholars: The Getty Online Searching Project Report No. 4. Online & CDROM Review 18 (December): 331-40.

Bates, M. J., Wilde, D. N., & Siegfried, S. (1993). An analysis of search terminology used by humanities scholars: The Getty Online Search Project report number 1. Library Quarterly, 63(1), 1-39.

Bishop, Ann P. (1994). The Role of Computer Networks in Aerospace Engineering. Library Trends 42: 694-729.

Broadus, Robert N. (1990). The Range of Subject Literatures Used by Humanities Scholars. Collection Management 12, nos. 1-2: 61-8.

Palmer, Carole L. (1999). "Structures and Strategies of Interdisciplinary Science." Journal of the American Society for Information Science, v. 50, no. 3: 242-253.   

William S Brockman, Laura Neumann, Carole L. Palmer, Tonyia J. Tidline. (2001). Scholarly Work in the Humanities and the Evolving Information Environment. The Council on Library and Information Resources.  

Yin Zhang. (2001). Scholarly Use of Internet-Based Electronic Resources. Journal of the American Society for Information Science and Technology, 52(8), 628.

Ellis, David, Deborah Cox, and Katherine Hall. ((1993)). A Comparison of the Information Seeking Patterns of Researchers in the Physical and Social Sciences. Journal of Documentation 49, no. 4: 356-369.

Folster, Mary B. (1989). A Study of the Use of Information Sources By Social Science Researchers. Journal of Academic Librarianship 15: 7-11.

Hallmark, Julie. (1994). Scientists' Access and Retrieval of References Cited in Their Recent Journal Articles. College and Research Libraries (May): 199-208.

Henderson, Kathryn. (1996). The Visual Culture of Engineers. In Cultures of Computing. Susan Leigh Star (ed). Cambridge , MA : Blackwell Publishers, pp. 196-218.

Heim, Kathleen M. (1987). Social Scientific Information Needs for Numeric Data: the Evolution of the International Data Archive Infrastructure." Collection Management 9 (Spring): 1-53.

Palmer, Carole L. (1996). Information Work at the Boundaries of Science: Linking Information Services to Research Practices. Library Trends 45, no. 2: 165-191.

Palmer, Carole L. and Laura Neumann. (2002). The Information Work of Interdisciplinary Humanities Scholars: Exploration and Translation." Library Quarterly 72: 85-117.

Slater, Margaret. (1989). Information Needs of Social Scientists: A Study by Desk Research and Interview. London : British Library.

Stoan, Stephen K. (1991). Research and Information Retrieval among Academic Researchers: Implications for Library Instruction. Library Trends 39: 238-258.

Watson-Boone, Rebecca. (1994). The Information Needs and Habits of Humanities Scholars. RQ 34, no. 2 (Winter): 203-16.

Wilberley, Stephen E., Jr., and William G. Jones. (1989). Patterns of Information Seeking in the Humanities. College and Research Libraries 50: 638-645.    

Curtis, Karen L., Ann C. Weller, and Julie M. Hurd. "Information-Seeking Behavior of Health Sciences Faculty: The Impact of New Information Technologies." Bulletin of the Medical Library Association 85, no. 4 (1997): 402-410.

top


 Home  Schedule  Assignments   Discussion Forum (INLS180-2 180)  Class Roster

Last updated: 10/12/04