INLS 285 -- Information Use for Organizational Effectiveness - Spring 2009

PART I. INTRODUCTION, OVERVIEW, and DEFINITION OF TERMS

1. Tuesday, August 25: Introduction to the course, requirements and expectations,

Definition of organizations / people/ information/ technology

This Week's Reading:
  • Saracevic, Tefko (1999). Information science. Journal of the American Society for Information Science, Vol. 50 (no. 12): 1051-1063. (Campus e-journals, SILS bound journals, Blackboard supplementary materials)

2. Thursday, August 27: Overview, definitions, and discussion of information in organizational contexts - discussion: "What is Information Science?"

3. Tuesday, September 1: The role of Information Technology in organizations.

This week's reading:

  • Coombs, R., Knights, D. and Willmott, H.C. (1992). Culture, control and competition: Towards a conceptual framework for the study of information technology in organizations. Organization Studies, 13 (1): 51-72. (available through campus e-journals)
 4. Thursday, September 3: Discussion of the role of IT in organizations and the difficulty of evaluating IT: "What is a killer application?"

5. Tuesday, September 8: How Organizations Use Information and Information Technology: General model of information use

This Week's Reading:

6. Thursday, September 10: What is Knowledge Management?

7. Tuesday, September 15: Organizational identity and diversity?

This Week's Reading:

  • Catmull, Ed (2008). How Pixar fosters collective creativity. Harvard Business Review. September 2008: 64-72. (Available in UNC electronic journals)

8. Thursday, September 17: Organizational memory - learning and sharing - "Where does organizational memory reside? How reliable is it? How useful is it?"

 

PART II. ORGANIZATIONAL CULTURE AND ORGANIZATIONAL MEMORY

9. Tuesday, September 22: Organizational structure and leadership

This Week's Reading:

  • Parker, Simon C. (2009). Why do small firms produce the entrepreneurs? Journal of Socio-Economics, 38 (3): 484-494. (campus e-journals)

10. Thursday, September 24: NO CLASS - Please attend the Henderson Lecture in the Auditorium of the Student Union

11. Tuesday, September 29: Individuals in the organization: Participants, stakeholders, and Personal Information Management (PIM) issues and consequences

This Week's Reading:

  • Barreau, D. (2008). The persistence of behavior and form in the organization of personal information. Journal of the American Society for Information Science and Technology, 59 (2): 307-317. (See Course Documents).

12. Thursday, October 1: Tasks, roles, information and delivery mechanisms for work products

 &npsp;

ASSIGNMENT 1 IS DUE

13. Tuesday, October 6: Personalization

This Week's Reading

  • Awad, Naveen Farag and Krishnan, M.S. (2006). The personalization privacy paradox: An empirical evaluation of information privacy and the willingness to be profiled online for personalization. MIS Quarterly, 30(1): 13-28 (March). (Paper available through UNC electronic journals.)

14. Thursday, October 8: Teams, Networks and Collaboration - Communication technologies

15. Tuesday, October 13: Communities of Practice and Collaborative Space

This Week's Reading:

  • Hinds, P.J. and Bailey, D.E. (2004). Out of sight, out of sync: Understanding conflict in distributed teams. Academy of Management Journal.
 

16. Thursday, October 15: Team roles and personalities

17. Tuesday, October 20: Midterm Examination

FALL BREAK - NO CLASS on Thursday, October 22

18. Tuesday, October 27: Consequences of distance technologies: Accountability

This Week's Reading:

  • Floridi, L. (2007). A look into the future impact of ICT on our lives. The Information Society, 23 (1):59-64. (electronic journals)
.

19. Thursday, October 29: Technologies for project management

20. Tuesday, November 3: Digital Libraries

This Week's Reading:

  • Thong, J.Y.L., Hong, W., and Tam, K.Y. (2004). What leads to user acceptance of digital libraries? Communications of the ACM, 47 (11, November): 79-83. (available through the ACM Digital Library)

21. Thursday, November 5: Digital Archives and Records

NO CLASS on Tuesday, November 10 and Thursday, November 12 - ASIST Annual Meeting

22. Tuesday, November 17: Communication Technology and the Organization

This Week's Reading:

  • Kleinman, Lisa (2004). Connectig with the absent presence: Pervasive technology use and effects on community. Proceedings of CHIem>, pages 1037-1038. (ACM Digital Library)
  • Westfall, Ralph D. (2004). Does telecommunication really increase productivity? Communications of the ACM, 47 (8, August): 93-96. (ACM Digital Library)

23. Thursday, November 19: Communication technology and Society

Assignment 2 is Due

24. Tuesday, November 24: Legal complications

This Week's Reading:

TBD

THANKSGIVING: No class, Thursday, November 26

25. Tuesday, December 1: Globalization

This Week's Reading

  • Hustad, Eli (2004). Knowledge networking in global organizations: The transfer of knowledge. Proceedings of the 2004 SIGMIS Conference on Computer Personnel Research, pages 55-64. (This paper is available through the ACM Digital Library).

26. Thursday, December 3: Ethical concerns

  • Grover, Steven L. (1993). "Lying, deceit, and subterfuge: A model of dishonesty in the workplace." Organization Science, Vol. 4 (No. 3): 478-495. (Available through UNC electronic journals)
  • Software Engineering Code of Ethics: http://www.acm.org/serving/se/code.htm#full

 

27. Tuesday, December 8: Exam Review

28. Saturday, December 12, 4:00 p.m. - Final Examination