Animated help for the MyUNC Portal

• Add a portlet
• Delete a portlet
• Arrange a portlet
• Move a portlet
• Find a portlet

Jay Dominick, Anthony Hughes,Chang Su ,Tim Shearer, Junliang Zhang

The rational for these demos, and a descritpion of the work that produced them, is available in the following technical report:

TR-2003-01

Dominick, Hughes, Marchionini, Shearer,Su and Zhang. Portal Help: Helping People Help Themselves Through Animated Demos. February 2003.

Abstract: This paper describes a rationale for animated demos to help people understand how to complete specific tasks in a WWW environment. A set of animated helps were created to assist people in adding, deleting, moving, and rearranging a portlet as well as checking library records in the UNC MyPortal application. The process of creating the animated demos is described and pointers to the online animations are given.