Timeline & Results : Phase I
Timeframe: months 1-11; July 2002-May 2003)
In phase I, the primary goal is to collect data to understand
how faculty, administrators, and staff use and process electronic
documents on their desktop, especially what types of applications
they use; what types of files, they create/receive; and the challenges
they face with digitally transmitted materials.
We will be comparing document management behavior in public institutions
working under the state records law to that exhibited at Duke, a
private institution. Using both qualitative and quantitative research
methods, we will be exploring e-mail and electronic record retention
and disposition practices in selected offices and units at UNC-CH,
at other UNC System institutions, including an historically black
institution and those with engineering and agricultural programs
not resident at UNC-CH, and at Duke University.