School of Information and Library Science
University of North Carolina, Chapel Hill
INLS 525 - Electronic Records Management
[Last Updated: 2014-02-18]
Spring 2012
Meeting Time:
Wednesday, 12:30-3:15
Location: Manning 117
Credits: 3
Instructor: Cal Lee
Office: 212 Manning
Phone: 919-962-7024
E-Mail: callee [then] ils [then] unc [then] edu
Office Hours: Wednesday, 3:15-4:00, or by appointment
Course Web Site: http://sakai.unc.edu/
The management and preservation of electronic records is essential for maintaining institutional accountability; protecting the rights of citizens, employees and customers; supporting the efficient operation of contemporary organizations; perpetuating valuable forms of social memory; and helping individuals to integrate aspects of the past into their sense of identity.
Current electronic recordkeeping is in a state of relative neglect. At their most basic level, electronic records problems are related to proper configuration and management of computer components (hardware and software). The good news is that actual and potential solutions to the technological issues abound. The bad news is that the behavioral, organizational, institutional and professional underpinnings are generally not yet in place to implement the technological solutions. This places a profound set of challenges and opportunities in the hands of SILS students about to enter the workforce.
In this course, we will begin by considering the messy recordkeeping environment in which we currently live. We will then gradually build up a set of concepts, tools and strategies that information professionals can use to help shape more appropriate, valuable and sustainable recordkeeping systems.
Special Needs: If you feel that you may need an accommodation for a disability or have any other special need, please make an appointment to discuss this with one or both of the instructors. We will best be able to address special circumstances if we know about them early in the semester. Our office hours and contact information are listed at the beginning of this syllabus.
Week 3 (Wednesday, January 22) - Receive assignments for paper on available technologies
Week 7 (Wednesday, February 19) - Paper about available technologies due
Week 7 (Wednesday, February 19) - Receive files and instructions for Data Recovery and Ingest Assignment
Week 12 (Wednesday, March 26) - Group Paper on Data Recovery and Ingest Assignment is due
Week 15 (Wednesday, April 16) - Individual Paper about Data Recovery and Ingest Assignment is due
It is very important that you both attribute your sources and avoid excessive use of quotes (see separate handout called "In Your Own Words"). Be aware of the University of North Carolina policy on plagiarism. Your written work must be original. Ask if you have any doubts about what this means.
All cases of plagiarism (unattributed quotation or paraphrasing) of anyone else's work, whether from someone else's answers to homework or from published materials, will be officially reported and dealt with according to UNC policies (Instrument of Student Judicial Governance, Section II.B.1. and III.D.2, http://instrument.unc.edu).
Participation in class discussion and lab exercises: 20%
Paper about available tools: 25%
Group paper on Data Recovery and Ingest Assignment: 30%
Individual paper on Data Recovery and Ingest Assignment: 25%
The most important measures of your performance in this and all other classes at SILS will be your ability to engage in challenging materials with your fellow students; your reputation for insights and professionalism among your peers and with your instructors; your integration of course material with the other things you are learning both inside and outside the classroom; and your ability to apply what you’ve learned in your future career. However, the conventions of academia dictate that we also assign labels (called grades) to your work on assignments and for the course as a whole.
Based on UNC Registrar Policy for graduate-level courses (http://regweb.unc.edu/resources/rpm24.php), both assignment and semester grades will be H, P, L or F. Few students will obtain an "H," which signifies an exceptionally high level of performance (higher than an "A" in an A-F systems). The following is a more detailed breakdown:
H = Superior work: complete command of subject, unusual depth, great creativity or originality
P+ = Above average performance: solid work somewhat beyond what was required and good
command of the material
P = Satisfactory performance that meets course requirements (expected to be the median grade of
all students in the course).
P- = Acceptable work in need of improvement
L = Unacceptable graduate performance: substandard in significant ways
F = Performance that is seriously deficient and unworthy of graduate credit
Note: The above breakdown is for individual assignments. Final grades in the course will not reflect + or - designations (i.e. there will be Ps but no P+s or P-s).
You are not required to buy any books for this course..
Copies of the following books are available from the SILS Library on the first floor of Manning Hall (behind the SILS Library help desk):
Adam, Azad. Implementing Electronic Document and Record Management Systems. Boca Raton: Auerbach Publications, 2008.
Ambacher, Bruce I., ed. Thirty Years of Electronic Records. Lanham, MD: Scarecrow Press, 2003.
Bearman, David. Electronic Evidence: Strategies for Managing Records in Contemporary Organizations. Pittsburgh: Archives and Museum Informatics, 1994.
Brown, Adrian. Archiving Websites: A Practical Guide for Information Management Professionals. London: Facet, 2006.
Dearstyne, Bruce W., ed. Effective Approaches for Managing Electronic Records and Archives. Lanham, MD: Scarecrow Press, 2002.
Dollar, Charles M. Authentic Electronic Records: Strategies for Long-Term Access. Chicago, IL: Cohasset Associates, 1999.
Ellis, Judith A., ed. Selected Essays in Electronic Recordkeeping in Australia. O'Connor, ACT, Australia: Australian Society of Archivists, 2000.
Higgs, Edward, ed. History and Electronic Artefacts. Oxford, England: Clarendon Press, 1998. See especially Parts 1-3.
Jones, Keith J., Richard Bejtlich, Curtis W. Rose, Dan Farmer, Wietse Venema, and Brian Carrier. Computer Forensics Library Boxed Set. Upper Saddle River, NJ: Addison-Wesley, 2007. Includes:
Lee, Christopher A. ed. I, Digital: Personal Collections in the Digital Era. Chicago, IL: Society of American Archivists, 2011.
Reid, Roger, Gareth Fraser-King, and W. David Schwaderer. Data Lifecycles: Managing Data for Strategic Advantage. Chichester, England: Wiley, 2007.
Smallwood, Robert F. Managing Electronic Records: Methods, Best Practices, and Technologies. Hoboken, NJ: Wiley CIO, 2013.
Stephens, David O. Records Management: Making the Transition from Paper to Electronic. Lenexa, KS: ARMA, 2007.
Stephens, David O., and Roderick C. Wallace. Electronic Records Retention: New Strategies for Data Life Cycle Management. Prairie Village, KS: ARMA International, 2003.
Saffady, William. Managing Electronic Records. 3rd ed. Prairie Village, KS: ARMA International, 2002.
World Wide Web: Some class preparation requires review of information on the Web. Uniform Resource Locators (URLs) are provided with the reading assignments.
For the weekly readings, the following labels indicate where specific course readings can be located:
B = Book for purchase
R = Reserves at SILS Library in Manning Hall
S = Course site on Sakai (https://sakai.unc.edu), where copies of some readings are available (under Course Documents > Readings)
O = Online through UNC license. NOTE: Accessing these materials can require you either to use a computer with a UNC IP address (generally, a SILS or UNC Library computer) or visit the associated sites through a UNC proxy server. See: http://proxy.lib.unc.edu/setupinfo.html
W = Publicly accessible Web
W - Gantz, John, and David Reinsel. "Extracting Value from Chaos." EMC Corporation. June 2011. http://www.emc.com/collateral/analyst-reports/idc-extracting-value-from-chaos-ar.pdf
W - John, Jeremy Leighton, Ian Rowlands, Peter Williams, and Katrina Dean. "Digital Lives: Personal Digital Archives for the 21st Century >> an Initial Synthesis." 2010. [Read: pages vi-xviii] http://britishlibrary.typepad.co.uk/files/digital-lives-synthesis02-1.pdf
O - Meijer, Albert. "Electronic Records Management and Public Accountability: Beyond an Instrumental Approach." The Information Society 17, no. 4 (2001): 259-70. http://dx.doi.org/10.1080/019722401753330850
W - Catherine E. Shoichet "Bridge firestorm could have bigger impact on Christie." CNN Politics. January 8, 2014. http://www.cnn.com/2014/01/08/politics/christie-bridge/index.html [Read the story and the email messages: http://www.cnn.com/interactive/2014/01/politics/christie-emails/index.html]
Exercise- examining and considering the files on your computer
W - Franks, Patricia C. "How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools." In Using Technology Series. Washington, DC: IBM Center for the Business of Government, 2010. http://www.businessofgovernment.org/sites/default/files/How%20Federal%20Agencies%20Can%20Effectively%20Manage%20Records%20Created%20Using%20New%20Social%20Media%20Tools.pdf
O - Madhava, Rakesh. "10 Things to Know About Preserving Social Media." Information Management Journal, September/October (2011): 33-7.
S - Sellen, Abigail J., and Richard Harper. The Myth of the Paperless Office. Cambridge, MA: MIT Press, 2002. Introduction, p.1-22.
W - Christopher A. Lee, Kam Woods, Matthew Kirschenbaum, and Alexandra Chassanoff. From Bitstreams to Heritage: Putting Digital Forensics into Practice in Collecting Institutions. September 30, 2013. http://www.bitcurator.net/docs/bitstreams-to-heritage.pdf
W - Lee, Christopher A. “Digital Curation as Communication Mediation.” In Handbook of Technical Communication, edited by Alexander Mehler, Laurent Romary, and Dafydd Gibbon, 507-530. Berlin: Mouton De Gruyter, 2012. http://www.ils.unc.edu/callee/p507-lee.pdf
S, R - Reid, Roger, Gareth Fraser-King, and W. David Schwaderer. "Data Lifecycles and Tiered Storage Architectures." Data Lifecycles: Managing Data for Strategic Advantage, 145-167. Chichester, England: Wiley, 2007. [You can skip over the Serial ATA discussion on p.147-151]
Exercise - File integrity through hashing - generate hash, change content with hex editor, change file name, recheck hash
S - Blackburn, Barb, Robert Smallwood, and Seth Earley. "Taxonomy Development for E-Records." In Managing Electronic Records: Methods, Best Practices, and Technologies, 79-109. Hoboken, NJ: John Wiley and Sons, 2013.
S - Lange, Michele C. S., and Kristin M. Nimsger. "3.3 Discoverability" (60-67), "3.5 Data Locations and Accessibility" (72-82). Electronic Evidence and Discovery: What Every Lawyer Should Know Now. 2nd ed. Chicago, IL: Section of Science & Technology Law American Bar Association, 2009.
W - Rothenberg, Jeff. "Ensuring the Longevity of Digital Information." Washington, DC: Council on Library and Information Resources, 1999. http://www.clir.org/pubs/archives/ensuring.pdf
S, R - Adam, Azad. "Fundamentals of EDRMS." In Implementing Electronic Document and Record Management Systems, 7-22. Boca Raton: Auerbach Publications, 2008.
S - Cunningham, Adrian. "Ghosts in the Machine: Towards a Principles-Based Approach to Making and Keeping Digital Personal Records." I, Digital: Personal Collections in the Digital Era, edited by Christopher A. Lee, 78-89. Chicago, Society of American Archivists, 2011.
S, R - Smallwood, Robert F. "Information Governance: The Crucial First Step" and "Managing Vital E-Records." In Managing Electronic Records: Methods, Best Practices, and Technologies, 11-20, 135-147. Hoboken, NJ: John Wiley and Sons, 2013.
W - Digital Preservation Business Case Toolkit. Digital Preservation Coalition. http://wiki.dpconline.org/index.php?title=Digital_Preservation_Business_Case_Toolkit
C - Lee, Christopher A. "Guerilla Electronic Records Management: Lessons Learned." Records and Information Management Report 18, no. 5 (2002): 1-13.
S - Mat-Isa, Azman. "Risk Management and Managing Records." In Record Keeping in a Hybrid Environment: Managing the Creation, Use, Preservation and Disposal of Unique Information Objects in Context, edited by Alistair G. Tough and Michael Moss, 69-83. Oxford: Chandos, 2006.
O - Saffady, William. "Making the Business Case for Records Management." Information Management Journal, January/February (2011): 38-41.
W - IIPC Access Working Group. "Use Cases for Access to Internet Archives." International Internet Preservation Consortium, 2006. http://netpreserve.org/publications/iipc-r-003.pdf
W - Kaine Email Project @LVA. http://www.virginiamemory.com/collections/kaine/ [Read: Look Under the Hood; Examine the Search the Collection area]
S - Lange, Michele C. S., and Kristin M. Nimsger. "3.7 Privelege and Inadvertent Waiver" (95-104), "3.9 Review and Production Considerations" (125-135). Electronic Evidence and Discovery: What Every Lawyer Should Know Now. 2nd ed. Chicago, IL: Section of Science & Technology Law American Bar Association, 2009.
W - Lawyers for Civil Justice. "Litigation Cost Survey of Major Companies." 2010. http://www.uscourts.gov/uscourts/RulesAndPolicies/rules/Duke%20Materials/Library/Litigation%20Cost%20Survey%20of%20Major%20Companies.pdf [Note: A lot of the pages are appendices, which you don't need to read closely.]
W - Generally Accepted Recordkeeping Principles (GARP). ARMA International. Read both the Principles, http://www.arma.org/docs/sharepoint-roadshow/the-principles_executive-summaries_final.doc, and Maturity Model, http://www.arma.org/docs/bookstore/theprinciplesmaturitymodel.pdf
W - Managing Government Records Directive. Office of Management and Budget. August 24, 2012. http://www.whitehouse.gov/sites/default/files/omb/memoranda/2012/m-12-18.pdf
S, R - Smallwood, Robert F. "International E-Records Standards." In Managing Electronic Records: Methods, Best Practices, and Technologies, 239-269. Hoboken, NJ: John Wiley and Sons, 2013.
S, O - Wallace, David A. "Electronic Records Management Defined by Court Case and Policy." Information Management Journal 35, no. 1 (2001): 4, 6-8, 10, 12, 14, 15.
Read:
W - DLM Forum Foundation, MoReq2010: Modular Requirements for Records Systems - Volume 1: Core Services and Plug-in Modules, 2011. http://moreq2010.eu/pdf/MoReq2010-Core+Plugin(v1-0).pdf. [Familiarize yourself with the contents of the whole document; read 1.4. Primer (p.19-30); read Systerm Services 2.1-2.3 (p.31-39).]
S, R - Stephens, David O. "Electronic Records Retention: Managing the Data Life Cycle," "Sample Policy: Corporate Records Retention," "Sample Policy for All Employees," "Sample Policy: Legal Hold on Records Destruction," "Sample Policy: E-mail Retention," "Sample Policy: Records Access." Records Management: Making the Transition from Paper to Electronic, 53-70, 75-82, 121-124, 137-140, 191-194. Lenexa, KS: ARMA, 2007.
Group Paper on Data Recovery and Ingest Assignment is due by start of class (to Sakai Assignments area at 12:30pm)
C - Adam, Azad. "Project Management." In Implementing Electronic Document and Record Management Systems, 127-150. Boca Raton: Auerbach Publications, 2008.
C - Bean, Bernadette. "A Project Plan." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 31-49. O'Connor, ACT, Australia: Australian Society of Archivists, 2000.
C - Davis, Simon. "Implementing an Electronic Recordkeeping System." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 71-95. O'Connor, ACT, Australia: Australian Society of Archivists, 2000.
C - Skelton, Karen. "Designing an Electronic Recordkeeping System." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 51-70. O'Connor, ACT, Australia: Australian Society of Archivists, 2000.
S, R - Smallwood, Robert F. "Procurement Governance: The Buying Process." In Managing Electronic Records: Methods, Best Practices, and Technologies, 355-372. Hoboken, NJ: John Wiley and Sons, 2013.
Getting data into a preservation environment [explanation of ingest activities and characteristics of a good preservation environment]
W - Glick, Kevin, and Eliot Wilczek. "Ingest Guide for University Electronic Records." http://dca.lib.tufts.edu/features/nhprc/reports/ingest/index.html
W - Lee, Christopher A. "Open Archival Information System (OAIS) Reference Model." In Encyclopedia of Library and Information Sciences, Third Edition, edited by Marcia J. Bates and Mary Niles Maack, 4020-4030. Boca Raton, FL: CRC Press, 2009. http://www.ils.unc.edu/callee/p4020-lee.pdf
O, W - Woods, Kam, Christopher A. Lee, and Simson Garfinkel. “Extending Digital Repository Architectures to Support Disk Image Preservation and Access.” In JCDL '11: Proceeding of the 11th Annual International ACM/IEEE Joint Conference on Digital Libraries, 57-66. New York, NY: ACM Press, 2011. http://dx.doi.org/10.1145/1998076.1998088 or http://www.ils.unc.edu/callee/p57-woods.pdf
W - Guidance on Managing Records in Web 2.0/Social Media Platforms. U.S. National Archives and Records Administration. October 20, 2010. http://www.archives.gov/records-mgmt/bulletins/2011/2011-02.html
C - Lange, Michele C. S., and Kristin M. Nimsger. "Sample Preservation Letter to Employees and Custodians" (359-363) and "Sample Preservation letter to Departing Employees and Custodians" (365-369). Electronic Evidence and Discovery: What Every Lawyer Should Know Now. 2nd ed. Chicago, IL: Section of Science & Technology Law American Bar Association, 2009.
W - Lavoie, Brian F. "The Incentives to Preserve Digital Materials: Roles, Scenarios, and Economic Decision-Making." Dublin, Ohio: OCLC Research, 2003. http://www.oclc.org/research/projects/digipres/incentives-dp.pdf [Look over the whole document, but focus particularly on: Executive Summary (p.2-4), Incentives to Preserve (10-13), A Simple Economic Framework (13-19)]
C - Lessig, Lawrence. "What Things Regulate." In Code and Other Laws of Cyberspace, 85-99. New York: Basic Books, 1999.
Individual Paper about Data Recovery and Ingest Assignment is due (to Sakai Assignments area at 12:30pm)
W - Activists' Guide to Archiving Video. http://archiveguide.witness.org/
W - Cook, Terry. "Byte-Ing Off What You Can Chew: Electronic Records Strategies for Small Archival Institutions." Archifacts (2004): 1-20. http://www.aranz.org.nz/SITE_Default/SITE_publications/papers_online/terry_cook_paper.asp [Focus most on Seven Step Plan and why he proposes these steps]
C - Thomas, Susan. "Curating the I, Digital: Experiences at the Bodleian Library." I, Digital: Personal Collections in the Digital Era, edited by Christopher A. Lee, 280-305. Chicago, Society of American Archivists, 2011.
S - Ambacher, Bruce. "The Evolution of Processing Procedures for Electronic Records." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 43-62. Lanham, MD: Scarecrow Press, 2003.
S - "Assurance and Control Assessment Audit: Recordkeeping." Canberra: Australian National Audit Office, 2002.
W - Beagrie, Neil. "National Digital Preservation Initiatives: An Overview of Developments in Australia, France, the Netherlands, and the United Kingdom and of Related International Activity." Washington, DC: Council on Library and Information Resources and the Library of Congress, 2003. http://www.clir.org/pubs/abstract/pub116abst.html
S - Brown, Adrian. "Future trends." In Archiving Websites: A Practical Guide for Information Management Professionals, 184-196. London: Facet, 2006.
S - Brown, Thomas E. "History of NARA's Custodial Program for Electronic Records: From the Data Archives Staff to the Center for Electronic Records, 1968-1998." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 1-23. Lanham, MD: Scarecrow Press, 2003.
R - Campbell-Kelly, Martin. "Information in the Business Enterprise." In History and Electronic Artefacts, edited by Edward Higgs, 59-67. Oxford, England: Clarendon Press, 1998.
W - Clareson, Tom. "NEDCC Survey and Colloquium Explore Digitization and Digital Preservation Policies and Practices." RLG DigiNews 10, no. 1 (2006). http://digitalarchive.oclc.org/da/ViewObjectMain.jsp?objid=0000068991&reqid=284&frame=true
S, O - DeStefano, Paula, and Tyler O. Walters. "A natural collaboration: preservation for archival collections in ARL libraries.(Survey)." Library Trends 56, No. 1 (Summer 2007): 230-258.
W - "DLM Survey on the Relationship between Public Administration and Archives Services Concerning Electronic Records Management in the EU Member States." 1999. http://ec.europa.eu/archives/ISPO/dlm/Schuerer/index.htm
O - "Electronic Records: Clinton Administration's Management of Executive Office of the President's E-Mail System." Washington, DC: U.S. General Accounting Office, 2001. http://www.gao.gov/new.items/d01446.pdf
S, O - Fetterly, Dennis, Mark Manasse, Marc Najork, and Janet L. Wiener. "A Large-Scale Study of the Evolution of Web Pages." Software: Practice and Experience 34, no. 2 (2004): 213-37.
W - Graaf, Maurits van der. "Driver: Seven Items on a European Agenda for Digital Repositories." Ariadne 52 (2007). http://www.ariadne.ac.uk/issue52/vandergraf/
S - Hannigan, Ken. "A summary on electronic records management in the EU Member States: relations between public administrations and archives services." In Proceedings of the DLM-Forum on electronic records. Brussels, 18-20 December 1996, Information Summary on Archives, Supplement II, (Luxembourg: Office for Official Publications of the European Communities, 1997).
S - Harris, Verne. "The Record, The Archive, and Electronic Technologies in South Africa." In Archives and Justice: A South African Perspective, 157-170. Chicago, IL: Society of American Archivists, 2006.
S, W- Hedstrom, Margaret, and Sheon Montgomery. "Digital Preservation Needs and Requirements in RLG Member Institutions." Research Libraries Group, 1998. http://www.oclc.org/programs/ourwork/past/digpresneeds/digpres.pdf
S, W - Hobbs, Brian G. "Barriers to Electronic Records Management (ERM): An Exploratory Case Study Investigating Erm in the Deployed Environment During Operations Enduring Freedom and Iraqi Freedom." Masters Thesis, Air Force Institute of Technology, Air University, 2005. http://stinet.dtic.mil/cgi-bin/GetTRDoc?AD=A434370&Location=U2&doc=GetTRDoc.pdf
W - International Council on Archives, Committee on Electronic Records, Electronic Records Programs, Report on the 1994-1995 Survey (Paris: ICA, 1996). http://web.archive.org/web/20041029140326/http:/www.ica.org/biblio/survey94-95.txt
S, W - Jones, Calvin, and Juergen Specht. "The 2006 RAW Survey - A Report on the Experiences, Requirements, Beliefs, and Preferences of Photographers and Imaging Professionals regarding RAW Imaging Technology." OpenRAW. 2006. http://www.openraw.org/2006rawsurvey/ or http://openraw.org/files/2006rawsurveyreport.pdf
W - Kenney, Anne R., and Ellie Buckley. "Developing Digital Preservation Programs: The Cornell Survey of Institutional Readiness, 2003-2005." RLG DigiNews 9, no. 4 (2005). http://digitalarchive.oclc.org/da/ViewObject.jsp?objid=0000068919&reqid=3488#article0
O,W - Kirk, David S., and Abigail Sellen. "On Human Remains: Values and Practice in the Home Archiving of Cherished Objects." ACM Transactions on Computer-Human Interaction 17, no. 3 (2010). http://dx.doi.org/10.1145/1806923.1806924 or http://research.microsoft.com/pubs/139769/a10-kirk.pdf
S - Lee, Christopher A. "Introduction." I, Digital: Personal Collections in the Digital Era, 1-26. Chicago, Society of American Archivists, 2011.
W - Koontz, Linda D. "Electronic Records Management and Preservation Pose Challenges." Washington, DC: U.S. General Accounting Office, 2003. http://www.gao.gov/new.items/d03936t.pdf
W - Logan, Debra. "Best Practices in Records Management: FAQs." Gartner Group, 2007. http://www.gartner.com/DisplayDocument?id=512317 - Note: this is not on the public web
S, W - Lord, Philip, and Alison Macdonald. "E-Science Curation Report: Data Curation for E-Science in the UK: An Audit to Establish Requirements for Future Curation and Provision." JISC Committee for the Support of Research (JCSR), 2003. http://www.jisc.ac.uk/uploaded_documents/e-ScienceReportFinal.pdf
S, W - Lyman, Peter, Hal R. Varian, Kirsten Swearingen, Peter Charles, Nathan Good, Laheem Lamar Jordan, and Joyojeet Pal. "How Much Information? 2003" http://www.sims.berkeley.edu/research/projects/how-much-info-2003/ [See especially Executive Summary at http://www.sims.berkeley.edu/research/projects/how-much-info-2003/execsum.htm. Consider the implications for information professionals.]
W - McDonald, John. "Information Management in the Government of Canada: A Situation Analysis." 2000. http://www.tbs-sct.gc.ca/ip-pi/im-gi/imreport/imreport-rapportgi00_e.asp
W - Melvin, Valerie C. "Challenges in Managing Electronic Records." Washington, DC: United States Government Accountability Office, June 17, 2010. http://www.gao.gov/new.items/d10838t.pdf
W - National Diet Library (Japan). "Survey on Comprehensive Collection, Storage, and Archiving of Japanese Web Sites." 2006. http://www.ndl.go.jp/en/aboutus/bulkresearch2005summary_e.html
S - Nikam, Khaiser, A.C. Ganesh, and M. Tamizhchelvan. "The Changing Face of India (2): Knowledge Management for Digital Preservation." Library Review 53, no. 6 (2004): 309-12.
S, W - OCLC/RLG PREMIS Working Group. "Implementing Preservation Repositories for Digital Materials: Current Practice and Emerging Trends in the Cultural Heritage Community." Dublin, OH: OCLC Online Computer Library, 2004. http://www.oclc.org/research/projects/pmwg/surveyreport.pdf
O - Odom, William, Richard Banks, and Dave Kirk. "Reciprocity, Deep Storage, and Letting Go: Opportunities for Designing Interactions with Inherited Digital Materials." Interactions, September/October 2010, 31-34. http://dx.doi.org/10.1145/1836216.1836224
O, W - Odom, W. Harper, R., Sellen, A., Kirk, D., and Banks, R. “Passing On and Putting to Rest: Understanding Bereavement in the Context of Interactive Technologies,” 1831-1840. In CHI '10: Proceedings of the 28th international conference on Human factors in computing systems. New York: ACM Press, 2010. http://dx.doi.org/10.1145/1753326.1753601 or http://research.microsoft.com/pubs/120862/972-odom.pdf
S, W - Pardo, Theresa A., G. Brian Burke and Hyuckbin Kwon. "Preserving State Government Digital Information: A Baseline Report." Albany, NY: Center for Technology in Government, 2006. http://www.ctg.albany.edu/publications/reports/digital_preservation_baseline
S - Saffady, William. Records and Information Management: A Benchmarking Study of Large U.S. Industrial Companies. Lenexa, KS: ARMA International, 2002. [Especially Chapter 8 - Electronic Records, p.42-45].
W - Sproull, Robert F., and Jon Eisenberg, eds. Building an Electronic Records Archive at the National Archives and Records Administration: Recommendations for Initial Development. Washington, D.C.: National Academies Press, 2003. http://www.nap.edu/catalog/11332.html
W - SRA International. "Report on Current Recordkeeping Practices within the Federal Government." Arlington, Virginia: National Archives and Records Administration, 2001. http://www.archives.gov/records-mgmt/faqs/pdf/report-on-recordkeeping-practices.pdf [See especially: Executive Summary (p.ES1-ES6), Figure 4-1. Records Life Cycle and Major Problem Areas (p.15)]
R - Stephens, David O. "Introduction: Status and Trends." Records Management: Making the Transition from Paper to Electronic, 1-16. Lenexa, KS: ARMA, 2007.
R - Stephens, David O., and Roderick C. Wallace. Electronic Records Retention: New Strategies for Data Life Cycle Management. Prairie Village, KS: ARMA International, 2003, p.1-4; Chapter 7 - E-mail (p.46-48, 50-52).
W - Survey Responses. Sun Preservation and Archiving Special Interest Group (PASIG). June 2007. http://sun-pasig.org/june07_survey.html
S - "Taking a Byte out of History: The Archival Preservation of Federal Computer Records." Washington, DC: House Committee on Government Operations, 1990.
W - Verheul, Ingeborg. "Networking for Digital Preservation: Current Practice in 15 National Libraries." In IFLA Publications, edited by Sjoerd Koopman: International Federation of Library Associations and Institutions, 2006. [See especially pages 25-71] http://www.ifla.org/VI/7/pub/IFLAPublication-No119.pdf
W - Walch, Victoria Irons. "Maintaining State Records in an Era of Change: A National Challenge." Council of State Historical Records Coordinators, 1996. http://www.statearchivists.org/reports/1996rpt/1996survey.htm
W - Waller, Martin, and Robert Sharpe. "Mind the Gap: Assessing Digital Preservation Needs in the UK." York, UK: Digital Preservation Coalition, 2006. http://www.dpconline.org/docs/reports/uknamindthegap.pdf
S, O - Whittaker, Steve, and Candace Sidner. "Email Overload: Exploring Personal Information Management of Email." Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996, 276-283. http://doi.acm.org/10.1145/238386.238530 [Focus primarily on their concept of "email overload." What are its implications for managing email messages as records?]
W - Williams, Robert F., and Lori J. Ashley. "2005 Electronic Records Management Survey: A Renewed Call to Action." Chicago, IL: Cohasset Associates, 2005. http://www.arma.org/pdf/news/2005erecordssurvey.pdf [Note that it includes references in the table of contents to pages that are not included in this shorter document.]
W - Williams, Robert F., and Lori J. Ashley. "2007 Electronic Records Management Survey: Call for Collaboration." Chicago, IL: Cohasset Associates, 2007. http://www.merresource.com/pdf/survey2007.pdf
S - Wright, Richard. "Digital Preservation of Audio, Video and Film." VINE 34, no. 2 (2004): 71-76.
R - Adam, Azad. "Managing the Cultural Change of EDRMS." In Implementing Electronic Document and Record Management Systems, 185-198. Boca Raton: Auerbach Publications, 2008.
S - Baron, Jason R. "The PROFS Decade: NARA, E-Mail, and the Courts." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 105-37. Lanham, MD: Scarecrow Press, 2003.
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S - Hoeven, J. R. van der, R. J. van Diessen, and K. van der Meer. "Development of a Universal Virtual Computer (UVC) for Long-Term Preservation of Digital Objects." Journal of Information Science 31, no. 3 (2005): 196-208.
W - Holdsworth, David, and Paul Wheatley. "Long-Term Stewardship of Globally-Distributed Representation Information." Paper presented at the 12th NASA Goddard / 21st IEEE Conference on Mass Storage Systems and Technologies: Long-term Stewardship of Globally Distributed Storage, Adelphi, MD, April 13-16, 2004. http://romulus.gsfc.nasa.gov/msst/conf2004/Papers/MSST2004-03-Holdsworth-a.pdf
O - Hunter, Jane, and Sharmin Choudhury. "Implementing Preservation Strategies for Complex Multimedia Objects." Paper presented at the 7th European Conference on Research and Advanced Technology for Digital Libraries (ECDL), Trondheim, Norway, August 17-22, 2004. http://www.springerlink.com/openurl.asp?genre=article&issn=0302-9743&volume=2769&spage=473
W - International Internet Preservation Consortium. http://www.netpreserve.org/
W - Investigating the Significant Properties of Electronic Content Over Time (INSPECT). http://www.jisc.ac.uk/whatwedo/programmes/programme_rep_pres/inspect.aspx
W - Jantz, Ronald, and Michael J. Giarlo. "Digital Preservation: Architecture and Technology for Trusted Digital Repositories." D-Lib Magazine 11, no. 6 (2005). http://www.dlib.org/dlib/june05/jantz/06jantz.html
S - Jones, Keith J., Richard Bejtlich, and Curtis W. Rose. "Acquiring a Forensic Duplication," "Common Forensic Analysis Techniques,""E-Mail Activity Reconstruction," "Forensic Duplication and Analysis of Personal Digital Assistants," "Forensic Analysis of USB and Compact Flash Memory Devices," "Tracing E-Mail," and "An Introduction to Perl," "Forensic Duplication of USB and Compact Flash Memory Devices."Real Digital Forensics: Computer Security and Incident Response, 161-204, 207-246, 273-289, 515-570, 571-576, 577-594, 597-607, 625-636. Upper Saddle River, NJ: Addison-Wesley, 2006.
W - Kirschenbaum, Matthew G., Richard Ovenden, and Gabriela Redwine. "Digital Forensics and Born-Digital Content in Cultural Heritage Collections." Washington, DC: Council on Library and Information Resources, 2010. http://clir.org/pubs/reports/pub149/pub149.pdf
W - Koehler, Wallace. "A Longitudinal Study of Web Pages Continued: A Consideration of Document Persistence." Information Research 9, no. 2 (2004). http://informationr.net/ir/9-2/paper174.html
W - Lavoie, Brian, and Lorcan Dempsey. "Thirteen Ways of Looking At.Digital Preservation." D-Lib Magazine 10, no. 7/8 (2004). http://www.dlib.org/dlib/july04/lavoie/07lavoie.html
LiWA - Living Web Archives - http://www.liwa-project.eu/ - focusing on "long term interpretability as archives evolve," "improved archive fidelity by filtering out irrelevant noise," and "considering a wide variety of content"
W - Lyons, Susan. "Persistent Identification of Electronic Documents and the Future of Footnotes." Law Library Journal 97, no. 4 (2005): 681-94. http://www.aallnet.org/products/pub_llj_v97n04/2005-42.pdf
W - Lysakowski, Rich, and Zahava Leibowitz. "Titanic 2020: A Call to Action." Woburn, Massachusetts: Collaborative Electronic Notebook Systems Association, 2000. http://www.censa.org/html/Publications/Titanic2020_PDFv3-03-22-2000.pdf
W - Mainframe Migration Alliance (MMA). http://www.mainframemigration.org/ - group of companies working on migration of data from mainframe to Microsoft environments
W - Marill, Jennifer, Andrew Boyko, and Michael Ashenfelder. "Web Harvesting Survey." International Internet Preservation Coalition, 2004. http://www.netpreserve.org/publications/iipc-r-001.pdf
W - "Migration: Context and Current Status." The Hague: Digital Preservation Testbed, 2001. http://www.digitaleduurzaamheid.nl/bibliotheek/docs/Migration.pdf
W - PANIC (Preservation webservices Architecture for Newmedia and Interactive Collections). http://itee.uq.edu.au/~eresearch/projects/panic/
W - PLANETS (Permanent Long-term Access through Networked Services). http://www.planets.arts.gla.ac.uk/
W - Rosenthal, David S. H., Thomas Lipkis, Thomas S. Robertson, and Seth Morabito. "Transparent Format Migration of Preserved Web Content." D-Lib Magazine 11, no. 1 (2005). http://www.dlib.org/dlib/january05/rosenthal/01rosenthal.html
W - Rosenthal, David S. H., Thomas Robertson, Tom Lipkis, Vicky Reich, and Seth Morabito. "Requirements for Digital Preservation Systems: A Bottom-up Approach." D-Lib Magazine 11, no. 11 (2005). http://www.dlib.org/dlib/november05/rosenthal/11rosenthal.html
Ross, Seamus. "Approaching Digital Preservation Holistically." In Record Keeping in a Hybrid Environment: Managing the Creation, Use, Preservation and Disposal of Unique Information Objects in Context, edited by Alistair G. Tough and Michael Moss, 115-53. Oxford: Chandos, 2006.
W - Ross, Seamus. "Changing Trains at Wigan: Digital Preservation and the Future of Scholarship." London: The British Library National Preservation Office, 2000. http://www.bl.uk/services/npo/occpaper.pdf
W - Ross, Seamus, and Ann Gow. "Digital Archaeology: Rescuing Neglected and Damaged Data Resources." London: British Library, 1999. http://www.ukoln.ac.uk/services/elib/papers/supporting/pdf/p2.pdf [Focus on: Executive Summary (iii-vi), 1.2 Recovery (17-19), Disaster and Data Recovery (19-24), Case Studies (39-42)]
Schrenk, Michael. Webbots, Spiders, and Screen Scrapers: A Guide to Developing Internet Agents with PHP/CURL. San Francisco, CA: No Starch Press, 2007. [See especially: Downloading Web Pages - http://www.nostarch.com/download/webbots_ch3.pdf]
W - Slats, Jacqueline, ed. Emulation: Context and Current Status. Den Haag: ICTU, 2003. http://www.digitaleduurzaamheid.nl/bibliotheek/docs/White_paper_emulation_UK.pdf
O - Smith, Cathy. "Building an Internet Archive System for the British Broadcasting Corporation." Library Trends 54, no. 1 (2005): 16-32. http://search.epnet.com/login.aspx?direct=true&db=aph&an=19600892
O - Spindler, Robert P. "Electronic Records Preservation." In Encyclopedia of Library and Information Science, 1016-22. New York: Marcel Dekker, 2003. http://www.dekker.com/sdek/abstract~db=enc~content=a713531875
O - Stanescu, Andreas. "Assessing the Durability of Formats in a Digital Preservation Environment: The Inform Methodology." OCLC Systems & Services 21, no. 1 (2005): 61-81. http://www.emeraldinsight.com/10.1108/10650750510578163
R - Stephens, David O. "Protecting Information from Disaster" and "Digital Records Preservation." Records Management: Making the Transition from Paper to Electronic, 161-178, 233-250. Lenexa, KS: ARMA, 2007.
B - Stephens and Wallace, Chapter 10 - Long-Term Data Retention: Introduction (p.64-71).
W - Task Force on Archiving of Digital Information. "Preserving Digital Information: Report of the Task Force on Archiving of Digital Information." Washington, DC: Commission on Preservation and Access and Research Libraries Group, 1996. http://www.rlg.org/ArchTF/
W - Training for Audiovisual Preservation in Europe (TAPE). http://www.tape-online.net/
W - UK Web Archiving Consortium. http://www.webarchive.org.uk/
W - Understanding the ArXiv Identifier. http://arxiv.org/help/arxiv_identifier
W - Universal Object Format (UOF). http://kopal.langzeitarchivierung.de/downloads/kopal_Universal_Object_Format.pdf
W - Universal Preservation Format. http://www.ercim.org/publication/ws-proceedings/DELOS6/upf.pdf
W - Underwood, William E. "The Presidential Electronic Records Pilot System: Results of Laboratory Experiments and Use by Archivists." Georgia Tech Research Institute, 2003. http://perpos.gtri.gatech.edu/perpos/publications/TR2003-01.pdf
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W - Wheatley, Paul. "Technology Watch Report: Institutional Repositories in the Context of Digital Preservation." DPC Technology Watch Series Report 04-02. Digital Preservation Coalition, 2004. http://www.dpconline.org/docs/DPCTWf4word.pdf
System of Professions for Digital Curation Work:
Abbott, Andrew Delano. The System of Professions: An Essay on the Division of Expert Labor. Chicago: University of Chicago Press, 1988.
Bastian, Jeanette A. and Elizabeth Yakel. “Towards the development of an archival core curriculum: the United States and Canada.” Paper presented at the International Council on Archives, Vienna, August 23-28, 2004.
W - Brady, Frank. "European Commission Introduction: The DLM Forum, MoReq and the European Commission." Paper presented at the DLM-FORUM 2005: Electronic Records Supporting e-Government and Digital Archives, Budapest, Hungary, October 5-7, 2005. http://europa.eu.int/comm/secretariat_general/edoc_management/dlm_forum/doc/01_Brady_05-10-05.pdf
W - Cook, Terry. "Easy to Byte, Harder to Chew: The Second Generation of Electronic Records Archivists." Archivaria 33 (1991-1992): 202-16. http://journals.sfu.ca/archivar/index.php/archivaria/article/view/11812/12763
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O - Cox, Richard J. "Employing Records Professionals in the Information Age." Information Management Journal 34, no. 1 (2000): 18-20, 22, 23, 26-28, 30, 32, 33.
Cox, Richard J. The First Generation of Electronic Records Archivists in the United States: A Study in Professionalization. Edited by Lawrence J. McCrank. Vol. 3, Primary Sources and Original Works. New York: Haworth Press, 1994.
Cox, Richard J. "The Roles of Graduate and Continuing Education Programs in Preparing Archivists in North America for the Information Age." American Archivist 56 (1993): 444-57.
W - Cox, Richard J. "Searching for Authority: Archivists and Electronic Records in the New World at the Fin-De-Siécle." First Monday 5, no. 1 (2000). http://firstmonday.org/issues/issue5_1/cox/index.html
Cox, Richard J., Yakel, Elizabeth, Wallace, David., Bastian, Jeanette A., and Marshall, J. “Archival education at the millennium: the status
of archival education in North American library and information science schools.” Library Quarterly 71
No. 2 (2001): 141-94.
Cuesta, Emerita M. "The Electronic Librarian: Inching Towards the Revolution." Acquisitions Librarian 17, no. 33/34 (2005): 53-62.
S - Fishbein, Meyer H. "Recollections of an Electronic Records Pioneer." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, xiii-xix. Lanham, MD: Scarecrow Press, 2003.
S - Ginn, Mary Lea, ed. RIM Industry Competency Requirements: A Baseline for Education. Prairie Village, Kansas: ARMA International, 2000.
O, W - Lee, Christopher A., and Helen Tibbo. "Where's the Archivist in Digital Curation? Exploring the Possibilities through a Matrix of Knowledge and Skills." Archivaria 72 (2011): 123-68. http://www.ils.unc.edu/callee/p123-lee.pdf
W - Long-Lived Data Collection Task Force. "Long-Lived Digital Data Collections: Enabling Research and Education in the 21st Century." National Science Board, 2005. http://www.nsf.gov/nsb/meetings/2005/LLDDC_draftreport.pdf
W - Martin, Bill. "The Relationship between Archives and Knowledge Management: Some Evidence from Australia." Australian Library Journal 54, no. 4 (2005). http://www.alia.org.au/publishing/alj/54.4/full.text/martin.html
W - McLeod, Julie, Catherine Hare, and Rusnah Johare. "Education and Training for Records Management in the Electronic Environment - the (Re)Search for an Appropriate Model." Information Research 9, no. 3 (2004). http://informationr.net/ir/9-3/paper179.html
W - NESTOR. http://www.langzeitarchivierung.de/index.php?newlang=eng
W - PADI - Web Archiving. http://www.nla.gov.au/padi/topics/92.html
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S - Reid, Lydia J. E. "Electronic Records Training: Suggestions for the Implementation of the CART Curriculum." American Archivist 58 (1995): 326-40.
S - Riggs, Michelle. "The Correlation of Archival Education and Job Requirements since the Advent of Encoded Archival Description." Journal of Archival Organization 3, no. 1 (2005): 61-79.
W - Ross, Seamus. "The Role of ERPANET in Supporting Digital Curation and Preservation in Europe." D-Lib Magazine 10, no. 7/8 (2004). http://www.dlib.org/dlib/july04/ross/07ross.html
S - Scheuch, Erwin K. "History and Visions in the Development of Data Services for the Social Sciences." International Social Science Journal 55, no. 177 (2003): 385-99. [Pay attention to the general chronology; don't worry about every detail.]
O - Ward, Diane Marie. "OCLC’s Office of Research: The Value of Research to an Organization and to a Profession." OCLC Systems & Services 20, no. 1 (2004): 31-39. http://www.emeraldinsight.com/10.1108/10650750410527313
W - XML-binary Optimized Packaging (XOP). http://www.w3.org/TR/xop10/
O - Yakel, Elizabeth. "Educating Archival Professionals in the Twenty-First Century." OCLC Systems & Services 20, no. 4 (2004): 152-54. http://www.emeraldinsight.com/10.1108/10650750410564628
S - Bearman, David. "An Indefensible Bastion: Archives as a Repository in the Electronic Age." In Archival Management of Electronic Records, edited by David Bearman, 14-24. Pittsburgh, PA: Archives and Museum Informatics, 1991.
S - Bearman, David. "Archival Data Management to Achieve Organizational Accountability for Electronic Records." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 12-33. Pittsburgh, PA: Archives & Museum Informatics, 1994.
W - Bearman, David. "Record-Keeping Systems." Archivaria 36 (1993): 16-36. http://journals.sfu.ca/archivar/index.php/archivaria/article/view/11932/12886
S - Bearman, David, and Margaret Hedstrom. "Reinventing Archives for Electronic Records: Alternative Service Delivery Options." In Electronic Records Management Program Strategies, edited by Margaret Hedstrom, 82-98. Pittsburgh, PA: Archives and Museum Informatics, 1993.
W - Brezinski, Dominique, and Tom Killalea. "Guidelines for Evidence Collection and Archiving." Request for Comments 3227. 2002. http://www.ietf.org/rfc/rfc3227.txt
S - Cameron, Ross J. "Appraisal Strategies for Machine-Readable Case Files." Provenance 1, no. 1 (1983): 49-55. [Early example of literature discussion electronic records appraisal. For further historical perspective on early literature, see also Fishbein, 1972; Dollar, 1978; Naugler, 1984.]
S - Chapman, Stephen. "Content Follows Form: Preservation Via Systems Design." Microform and Imaging Review 30, no. 1 (2001): 14-20.
W - "Custody Policy for Commonwealth Records." National Archives of Australia. http://www.naa.gov.au/recordkeeping/custody/policy.html
Dollar, Charles M. "Appraising Machine-Readable Records." American Archivist 41, no. 4 (1978): 423-30.
S - Dollar, Charles M. "Conceptual Foundations." In Authentic Electronic Records: Strategies for Long-Term Access, 11-43. Chicago, IL: Cohasset Associates, 1999.
S - Duranti, Luciana. "Archives as a Place." Archives and Manuscripts 24 (1996): 242-55.
W - Duranti, Luciana. "Reliability and Authenticity: The Concepts and Their Implications." Archivaria 39 (Spring 1995): 5-10. http://journals.sfu.ca/archivar/index.php/archivaria/article/download/12063/13035
W - Eastwood, Terry. "Appraising Digital Records for Long-Term Preservation." Data Science Journal 3 (2004): 202-08. http://joi.jlc.jst.go.jp/JST.JSTAGE/dsj/3.202
W - Entlich, Richard. "Too Close for Comfort? The Case for Off-Site Storage." RLG DigiNews 9, no. 6 (2005). http://worldcat.org/arcviewer/1/OCC/2007/08/08/0000070511/viewer/file3502.html#article4
W - Esanu, Julie, Joy Davidson, Seamus Ross, and William L. Anderson. "Selection, Appraisal, and Retention of Digital Scientific Data: Highlights of an ERPANET/CODATA Workshop." Data Science Journal 3 (2004): 227-32. http://journals.eecs.qub.ac.uk/codata/Journal/contents/3_04/3_04pdfs/DS390.pdf
S - Fenwick, William A., and Gordon K. Davidson. "Use of Computerized Business Records as Evidence." Jurimetrics Journal 19, no. 1 (1978): 9-27.
Fishbein, Meyer. "Appraising Information in Machine Language Form." American Archivist 35 (1972): 35-43.
W - Glick, Kevin, and Eliot Wilczek. "Ingest Guide for University Electronic Records." Tufts University and Yale University, 2005. http://dca.tufts.edu/features/nhprc/reports/3_1_draftpublic2.pdf
W - Glick, Kevin, and Eliot Wilczek. "Requirements of a Trustworthy Electronic Recordkeeping System in a College or University Setting." Tufts University and Yale University, 2005. http://dca.tufts.edu/features/nhprc/reports/1_1_draftpublic.pdf
W - Glick, Kevin, and Eliot Wilczek. "Requirements of a Trustworthy Electronic Records Preservation System in a College or University Setting." Tufts University and Yale University, 2005. http://dca.tufts.edu/features/nhprc/reports/2_1_draftpublic.pdf
W - Green, Marlan, Sue Soy, Stan Gunn, and Patricia Galloway. "Coming to TERM: Designing the Texas Email Repository Model." D-Lib Magazine 8, no. 9 (2002). http://www.dlib.org/dlib/september02/galloway/09galloway.html
W - "Guide for Managing Electronic Records from an Archival Perspective." International Council on Archives, Committee on Electronic Records, 1997. http://www.ica.org/biblio.php?pdocid=3
W - Harris, Verne. "Law, Evidence and Electronic Records: A Strategic Perspective from the Global Periphery." Paper presented at the International Congress of Archives, Seville, Spain, August 2000. http://www.archivists.org.au/sem/misc/harris.pdf
S - Hedstrom, Margaret. "Archives as Repositories: A Commentary." In Archival Management of Electronic Records, edited by David Bearman, 25-30. Pittsburgh, Pa.: Archives and Museum Informatics, 1991.
S - Henry, Linda J. "Appraisal of Electronic Records: Traditional Principles Endure." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 25-41. Lanham, MD: Scarecrow Press, 2003.
W - Levy, David M. "Where's Waldo? Reflections on Copies and Authenticity in a Digital Environment." In Authenticity in a Digital Environment, 24-31. Washington, DC: Council on Library and Information Resources, 2000. http://www.clir.org/PUBS/reports/pub92/levy.html or http://www.clir.org/pubs/reports/pub92/pub92.pdf
W - NARA Guidance on Managing Web Records. January 2005. http://www.archives.gov/records-mgmt/policy/managing-web-records-index.html [Focus on: 2. Risk and risk assessment, http://www.archives.gov/records-mgmt/policy/managing-web-records.html#2.0, and 3. Mitigating risk, http://www.archives.gov/records-mgmt/policy/managing-web-records.html#3.0]
W - Naugler, Harold. "The Archival Appraisal of Machine-Readable Records." In Selected Guidelines for the Management of Records and Archives: A RAMP Reader, edited by Peter Walne. Paris, France: United Nations Educational, Scientific and Cultural Organization, 1990. http://www.unesco.org/webworld/ramp/html/r9006e/r9006e0g.htm#The%20archival%20appraisal%20of%20machine-readable%20records [Originally published as: Naugler, Harold. The Archival Appraisal of Machine-Readable Records: A RAMP Study with Guidelines. Paris: General Information Programme and UNISIST United Nations Educational Scientific and Cultural Organization, 1984.]
W - Nguyen, Binh Q. "Information Assurance Issues and Requirements for Distributed Electronic Records Archives." Adelphi, MD: Army Research Laboratory, 2003. http://www.arl.army.mil/arlreports/2003/ARL-TR-2963.pdf
W - Producer-Archive Interface Methodology Abstract Standard. Consultative Committee for Space Data Systems, 2001. http://www.ccsds.org/CCSDS/documents/651x0b1.pdf
W - Recordkeeping and Online Security Processes: Guidelines for Managing Commonwealth Records Created or Received Using Authentication and Encryption. National Archives of Australia. 2004. http://www.naa.gov.au/recordkeeping/er/security.html
Reid, Roger, Gareth Fraser-King, and W. David Schwaderer. "Data Taxonomy." Data Lifecycles: Managing Data for Strategic Advantage, 75-106. Chichester, England: Wiley, 2007.
W - Risk Profiler Self-Assessments - ARMA. http://www.arma.org/profiler/index.cfm - descriptions are on web site, but use of the tools requires paying a registration fee
S - Roberts, David. "Defining Electronic Records, Documents and Data." Archives and Manuscripts 22, no. 1 (1994): 14-26.
R - Stephens, David O. "Records Retention: Managing the Information Life Cycle." Records Management: Making the Transition from Paper to Electronic, 33-52. Lenexa, KS: ARMA, 2007.
Stephens and Wallace, Chapter 4 - Principles for Electronic Records Retention Scheduling (p.23-28); Chapter 5 - Computer Applications Managed by IT Departments (p.29-39); Chapter 12 - Implementation Issues for Temporary Data (p.81-85).
S - Thibodeau, Kenneth. "To Be or Not to Be: Archives for Electronic Records." In Archival Management of Electronic Records, edited by David Bearman, 1-13. Pittsburgh, Pa: Archives and Museum Informatics, 1991.
W - Thiele, Harold E., Jr. "Appraisal, Provenance, and the Computer Revolution: An Examination of Organizational Records in the Electronic Age." Katharine Sharp Review 6 (1998). http://alexia.lis.uiuc.edu/review/6/thiele.html
S - Zhou, Lina. "An Empirical Investigation of Deception Behavior in Instant Messaging." IEEE Transactions on Professional Communication 48, no. 2 (2005): 147-60.
C, R - Adam, Azad. "The Business Case." In Implementing Electronic Document and Record Management Systems, 151-162. Boca Raton: Auerbach Publications, 2008.
R - Adam, Azad. "EDRMS Case Studies." In Implementing Electronic Document and Record Management Systems, 203-222. Boca Raton: Auerbach Publications, 2008.
W - Archaeology Data Service. Costs for Refreshment. 2007. http://ads.ahds.ac.uk/project/userinfo/charging_refreshment.html
C - Bantin, Philip C. "The Indiana University Electronic Records Project Revisited." American Archivist 62, no. 1 (1999): 153-63.
C- Dearstyne, Bruce W. "Riding the Lightning: Strategies for Electronic Records and Archives Programs." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 139-59. Lanham, MD: Scarecrow Press, 2002.
C - Hotchin, Tom. "A Case Study." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 135-49. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
C- McDonald, John. "Government on-Line and Electronic Records: The Role of the National Archives of Canada." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 73-88. Lanham, MD: Scarecrow Press, 2002.
Reid, Roger, Gareth Fraser-King, and W. David Schwaderer. "What is the Cost of an IT Outage" and "Business Impact." In Data Lifecycles: Managing Data for Strategic Advantage, 185-200, 201-220. Chichester, England: Wiley, 2007.
C - Slavin, Timothy A. "Implementing Requirements for Recordkeeping: Moving from Theory to Practice." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 35-51. Lanham, MD: Scarecrow Press, 2002.
R - Stephens, David O. "Building Successful Programs." Records Management: Making the Transition from Paper to Electronic, 17-32. Lenexa, KS: ARMA, 2007.
Stephens and Wallace, Chapter 2 – Selling Electronic Records Retention: The Business Case (p.9-14)
O - Zambon, Emmanuele, Damiano Bolzoni, Sandro Etalle, and Marco Salvato. "A Model Supporting Business Continuity Auditing & Planning in Information Systems." In Proceedings of the Second International Conference on Internet Monitoring and Protection, 33-41. Piscataway, NJ: IEEE, 2007.
O - Adams, Margaret O’Neill. "Analyzing Archives and Finding Facts: Use and Users of Digital Data Records." Archival Science 7, no. 1 (2007): 21-36.
S - Adams, Margaret O'Neill. "Three Decades of Description and Reference Services for Electronic Records." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 63-89. Lanham, MD: Scarecrow Press, 2003.
O - Aschenbrenner, Andreas, and Andreas Rauber. "Mining Web Collections." In Web Archiving, edited by Julien Masanès, 153-76. New York, NY: Springer, 2006.
W - Borglund, Erik. "Operational Use of Electronic Records in Police Work." Information Research 10, no. 4 (2005). http://web.archive.org/web/*/informationr.net/ir/10-4/paper236.html
W - Bourret, Christian. "Data Concerns and Challenges in Health: Networks, Information Systems and Electronic Records." Data Science Journal 3 (2004): 96-113. http://journals.eecs.qub.ac.uk/codata/Journal/contents/3_04/3_04pdfs/DS260.pdf
Breure, Leendert. "Reuse of Content and Digital Genres." In Creation, Use, and Deployment of Digital Information, edited by Herre van Oostendorp, Leendert Breure and Andrew Dillon, 27-53. Mahwah, N.J.: Lawrence Erlbaum Associates, 2005.
S - Brown, Adrian. "Delivery to users" and "Legal Issues." In Archiving Websites: A Practical Guide for Information Management Professionals, 127-145, 146-162. London: Facet, 2006.
O - Caloyannides, Michael A., Michael A. Caloyannides. Privacy Protection and Computer Forensics. 2nd ed, Artech House Computer Security Series. Boston: Artech House, 2004. http://webcat.lib.unc.edu/record=b5126552
S - Carlile, Paul R. "Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge across Boundaries." Organization Science 15, no. 5 (2004): 555-68.
W - CHoral - access to oral history. http://hmi.ewi.utwente.nl/project/CHoral
O - Cole, Bernard. "Search Engines Tackle the Desktop." IEEE Computer 38, no. 3 (2005): 14-17.
W - Costa, Miguel and Mário J. Silva. "Understanding the Needs of Web Archive Users." In Proceedings of the 10th International Web Archiving Workshop (IWAW 2010), Vienna, Austria, September 22-23, 2010, edited by Julien Masanès, Andreas Rauber and Marc Spaniol, 9-16. 2010. http://arquivo-web.fccn.pt/sobre-o-arquivo/understanding-the-information-needs-of-web-archive.
Dillon, Andrew. Designing Usable Electronic Text. 2nd ed. Boca Raton, FL: CRC Press, 2003.
Dyson, Mary C. "How Do We Read Text on Screen?" In Creation, Use, and Deployment of Digital Information, edited by Herre van Oostendorp, Leendert Breure and Andrew Dillon, 279-306. Mahwah, N.J.: Lawrence Erlbaum Associates, 2005.
O - Efron, Miles. "The Liberal Media and Right-Wing Conspiracies: Using Cocitation Information to Estimate Political Orientation in Web Documents." Paper presented at the Thirteenth ACM conference on Information and knowledge management, Washington, D.C., November 8-13, 2004. http://doi.acm.org/10.1145/1031171.1031250
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Stephens and Wallace, Chapter 8 - Software Solutions (p.53-59)
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W - Library of Congress Web Archives (LCWA). http://lcweb2.loc.gov/diglib/lcwa/
W - Lukesh, Susan S. "E-Mail and Potential Loss to Future Archives and Scholarship or the Dog That Didn't Bark." First Monday 4, no. 9 (1999). http://www.firstmonday.org/issues/issue4_9/lukesh/index.html
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W - Safekeeping. Council on Library and Information Resources (CLIR) and Preserving Access to Digital Information (PADI). http://www.nla.gov.au/padi/safekeeping/safekeeping.html
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W - UK Web Archiving Consortium. http://www.webarchive.org.uk/
Upward, Frank, and Sue McKemmish. "In Search of the Lost Tiger, by Way of Sainte-Beuve: Re-Constructing the Possibilities in 'Evidence of Me'." Archives and Manuscripts 29, no. 1 (2001): 22-42.
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