developing the user profile(s) | INLS 718 | User Interface Design

04.Developing the user profile(s)

Read this to prepare for class discussion

Universal principles of design
Personas, 182
Mental Model, 154
Head, A. J. (2003).
Personas: setting the stage for building usable information sites.
Online, 27(4), 14-21.
from Sharp, Rogers, & Preece,
Chapter 10, Establishing requirements
- User characteristics, 360-361

Optional readings which may come up in class discussions

PERSONAS

Pruitt, J., & Adlin, T. (2006).
The Persona Lifecycle: Keeping People in Mind throughout Product Design ,
Amsterdam: Elsevier/Morgan Kaufmann. [HF5415.15 .P79 2006]
Mulder, S., & Yaar, Z. (2006).
The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web ,
Amsterdam: Elsevier/Morgan Kaufmann. [HF5415.1265 .M85 2007]
Kuniavsky, M. (2003).
User profiles.
In Observing the User Experience: A Practitioner's Guide to User Research , Morgan Kaufmann, 128-157. [QA76.9.H85 K86 2003]
Courage, C., & Baxter, K. (2005).
Step 2: Personas.
In Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques , San Francisco: Morgan Kaufmann, 47-52. [QA76.9.H85 C69 2005

or as e-book]

Useful, but not available online

Wodtke, C. (2003).
How to create personas.
In Information Architecture: Blueprints for the Web , New Riders Press, 165-178. [TK5105.888 .W637 2003]

SOURCES OF DATA ON INTERNET USERS

iPoll database, Roper Center
Day, J.C., Janus, A., & Davis, J. (2005, October).
Current Population Reports: Computer and Internet Use in the United States: 2003 ,
U.S. Dept. of Commerce, Economics and Statistics Administration, U.S. Census Bureau.
ClickZ Stats. Formerly CyberAtlas
Surveying the Digital Future: A Longitudinal International Study of the Individual and Social Effects of PC/Internet Technology ,
Center for a Digital Future, Annenberg School, University of Southern California.
Pew Internet & American Life Project
A Nation Online: Entering the Broadband Age
(2004). U.S. Dept. of Commerce.
Table No. 913. Internet Access and Usage, and Online Service Usage
U.S. Census Bureau.